Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Vehicle tool kit
    The vehicle tool kit can be found in the stowage well under the trunk floor. Lift the trunk floor up. 1 Folding wheel chock 2 Vehicle tool kit tray cover 3 Vehicle tool kit 4 Jack ...

    Replacing the rear window wiper blade
    Removing the wiper blade ► Remove the SmartKey from the ignition lock. ► Fold wiper arm 1 away from the rear window until it engages. ► Position wiper blade 2 at a right angle ...

    Using KEYLESS-GO to start the engine
    WARNING As long as the SmartKey is in your vehicle, the vehicle can be started. Therefore, never leave children unattended in the vehicle, as they could otherwise accidentally start the engine ...