Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Switching the automatic locking feature on/off
    You can use this function to activate or deactivate the automatic central locking feature. If the automatic locking feature is activated, your vehicle will lock centrally from a speed of appro ...

    Vehicle
    Activating/deactivating the automatic door locking feature If you select the Automatic Door Locking function, the vehicle is centrally locked above a speed of around 9 mph (15 km/h). For furth ...

    Cigarette lighter
    WARNING When leaving the vehicle, always remove the SmartKey from the ignition lock. Always take the SmartKey with you and lock the vehicle. Do not leave children unattended in the vehicle ...