Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Position of the steering wheel when the EASY-ENTRY/EXIT feature is active
    The steering wheel swings upwards when you: - remove the SmartKey from the ignition lock - open the driver's door and KEYLESS-GO is in position 1 - open the driver's door and the SmartKey is ...

    Transmission position display
    The current transmission position is shown in the multifunction display. 1 Transmission position The arrows in the transmission position display show how and into which transmission positio ...

    Jump-starting
    WARNING Failure to follow these directions will cause damage to the electronic components, and can lead to a battery explosion and severe injury or death. Never lean over batteries while con ...