Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Defrosting the windshield
    You can use this function to defrost the windshield or to defrost the inside of the windshield and the side windows. You should only select the defrosting function until the windshield is cl ...

    Problems with the transmission
    ...

    Folding the exterior mirrors in or out electrically
    Make sure that the SmartKey is in position 1 or 2 in the ignition lock. Briefly press button 1. Both exterior mirrors fold in or out. Make sure that the exterior mirrors are always fol ...