Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Cleaning instructions
    Do not touch the COMAND display. The display has a very sensitive high-gloss surface; there is a risk of scratching. If you have to clean the screen, however, use a mild cleaning agent and a ...

    Adjusting the climate mode settings (AIR FLOW)
    This function is only available with automatic climate control. The climate control settings are especially effective at high temperatures. You can select the following climate control setting ...

    Restarting the tire pressure loss warning system
    Restart the tire pressure loss warning system if you have: changed the tire pressure changed the wheels or tires mount new wheels or tires Before restarting, consult the Tire and Loading Inf ...