Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is still in the
vehicle) and a replacement SmartKey is not available, the vehicle can be opened
by a
Mercedes-Benz Customer A ...
Socket in the rear-compartment center console
Pull cover 2 out by its top edge. X Lift up the cover of socket 1.
...
Overview
The on-board computer is activated as soon
as you turn the SmartKey to position 1 in the
ignition lock.
You can control the multifunction display and
the settings in the on-board computer using ...
