Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Extending/retracting the roller sunblind
    Make sure that the roller sunblind can move freely. Otherwise, the roller sunblind or other objects could be damaged. Turn the SmartKey to position 2 in the ignition lock. To extend o ...

    Cornering light function
    The cornering light function improves the illumination of the road over a wide angle in the direction you are turning, enabling better visibility in tight bends, for example. It can only be acti ...

    Extending and retracting the cargo compartment cover
    •► To extend: pull cargo compartment cover 1 back by grab handle 2 and clip it into the retainers on the left and right. •► To retract: unhook cargo compartment cover 1 from the ...