Problems with the transmission

Problem Possible causes/consequences and Solutions
The transmission has problems shifting gear. The transmission is losing oil.

checked at a qualified specialist workshop, e.g. an authorized Have the transmission checked at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center, immediately.

The acceleration ability is deteriorating.
The transmission no longer changes gear.
The transmission is in emergency mode.

It is only possible to shift into second gear and reverse gear.

Shift the transmission to Stop the vehicle.
position P. Shift the transmission to position P.
Wait at least 10 seconds Switch off the engine.
before restarting the engine. Wait at least 10 seconds before restarting the engine.
position D or R. Shift the transmission to position D or R.
If D is selected, the transmission shifts into second gear; if R is selected, the transmission shifts into reverse gear.
checked at a qualified specialist workshop, e.g. an authorized Have the transmission checked at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center, immediately.

    See also:

    Locking the vehicle (mechanical key)
    If the vehicle can no longer be locked with the SmartKey, use the mechanical key. •► Open the driver's door.•► Close the front-passenger door, the rear doors and the trunk lid/tailgat ...

    Cleaning the display
    •► Before cleaning the display, make sure that it is switched off and has cooled down. •► Clean the display surface using a commercially-available microfiber cloth and TFT/LCD displ ...

    MB Info call button
    – Press and hold MB Info call button 1 for more than two seconds. This initiates a call to the Mercedes-Benz Customer Assistance Center. The indicator lamp in MB Info call button 1 flashes ...