Product information

Mercedes-Benz recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle.

Mercedes-Benz tests genuine parts as well as conversion parts and accessories which have been specifically approved for your vehicle for their reliability, safety and suitability. Despite ongoing market research, Mercedes-Benz is unable to assess other parts. Therefore, Mercedes-Benz accepts no responsibility for the use of such parts in Mercedes-Benz vehicles, even if they have been independently or officially approved. The use of non-approved parts could affect your vehicle's operating safety. Mercedes-Benz therefore recommends that you use genuine Mercedes-Benz parts, conversion parts and accessories that have been approved for the type of vehicle. Genuine Mercedes-Benz parts, approved conversion parts and accessories are available from any authorized Mercedes-Benz Center. Here, you will receive advice about permissible technical modifications, and the parts will be professionally installed.

    See also:

    Vehicle remote opening
    If you have unintentionally locked your vehicle (e.g. the SmartKey is still in the vehicle) and a replacement SmartKey is not available, the vehicle can be opened by a Mercedes-Benz Customer Assis ...

    Opening
    - Press the button on the SmartKey. - Pull handle 1. - Raise the tailgate. Vehicles with the EASY-PACK tailgate: if you pull handle 1 and then release it, the tailgate opens automatically. ...

    Vehicle identification plate with vehicle identification number (VIN) and paint code number
    Open the driver's door. You will see vehicle identification plate 1. Example: vehicle identification plate (USA only) 2 VIN 3 Paint code Example: vehicle identification plate (Canada onl ...