Service for recovering a stolen vehicle

If your vehicle has been stolen:

  • Notify the police. The police will issue a numbered incident report.
  • This number will be forwarded to the Mercedes-Benz Customer Assistance Center together with your PIN. The Mercedes-Benz Customer Assistance Center then attempts to locate the mbrace system. The Mercedes-Benz Customer Assistance Center contacts you and the local law enforcement agency if the vehicle is located. However, only the law enforcement agency is informed of the location of the vehicle.

automatically informs the Mercedes-Benz Customer Assistance Center. If the anti-theft alarm system is active for longer than 30 seconds, mbrace automatically informs the Mercedes-Benz Customer Assistance Center.

    See also:

    Checking the battery
    Press the or button. The battery is working properly if battery check lamp 1 lights up briefly If battery check lamp 1 does not light up briefly during the test, the battery is dischar ...

    Switching the windshield wipers on/off
    WARNING Wiper blades are components that are subject to wear and tear. Replace the wiper blades twice a year, preferably in the spring and fall. Otherwise the windshield will not be wiped pr ...

    Important safety notes
    WARNING When operating the climate control, the air that enters the passenger compartment through the air vents can be very hot or very cold (depending on the set temperature). This could ...