Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Switching traffic reports on/off
    To switch on: set the route type to Dynamic Route. To switch off: select the Fast Route or Short Route route type. COMAND calculates a new route if you change the route type setting with ro ...

    All clear: instruments and COMAND screen
    The state-of-the-art instrument cluster with its two clear and extremely legible round dials and a large, 11.4 cm monochrome display between them, impresses with the high quality of its design. Do ...

    Cleaning the plastic trim
    WARNING When cleaning the steering wheel boss and dashboard, do not use cockpit sprays or cleaning agents containing solvents. Cleaning agents containing solvents cause the surface to become ...