Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Tire labeling overview
    The following markings are on the tire in addition to the tire name (sales designation) and the manufacturer's name: 1 Uniform tire Quality Grading Standard 2 DOT, Tire Identification Number ...

    Important safety notes
    DSR assists you when driving downhill. It keeps the speed of travel at the speed set on the on-board computer. The steeper the downhill gradient, the greater the DSR braking effect on the vehi ...

    Closing the hood
    WARNING When closing the hood, use extreme caution not to catch hands or fingers. Be careful that you do not close the hood on anyone. Make sure the hood is securely engaged before driving o ...