Problems with the SmartKey
Problem | Possible causes/consequences and
![]() |
You cannot lock or unlock the vehicle using the SmartKey. | The SmartKey battery is discharged or nearly discharged.![]() ![]() ![]() If this does not work: ![]() ![]() |
The SmartKey is faulty.![]() ![]() |
|
You can no longer lock or unlock the vehicle using KEYLESS-GO. | KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.![]() |
There is interference from a powerful source of radio waves.![]() ![]() ![]() |
|
There is a malfunction with KEYLESS-GO.![]() ![]() ![]() ![]() If this does not work: ![]() ![]() |
|
You have lost a SmartKey. | ![]() ![]() ![]() |
You have lost the mechanical key. | ![]() ![]() |
The engine cannot be started using the SmartKey. | The on-board voltage is too low.![]() ![]() ![]() If the engine does not start after several attempts: ![]() or ![]() or ![]() |
The engine cannot be started using KEYLESS-GO. The SmartKey is in the vehicle. | A door is open. Therefore, the SmartKey cannot be detected as
easily.![]() |
There is interference from a powerful source of radio waves.![]() |
See also:
AUX jacks
An external video source (video AUX) can be
connected to COMAND via the media
interface using the AUX jacks in
the glove box.
In vehicles with a rear view camera, the
video AUX jack cannot b ...
Deactivating the HOLD function
The HOLD function is deactivated automatically if:
• you accelerate and the transmission is in position D or R.
• you shift the transmission to position P.
• you apply the brakes again with a certa ...
Setting the glove box air vent
When automatic climate control is activated,
the glove box can be cooled, for instance to
cool its contents. The level of airflow depends
on the airflow and air distribution settings.
At high o ...