Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Recommended tire pressure
    The recommended tire pressure applies to the tires mounted at the factory. The Tire and Loading Information placard contains the recommended tire pressures for cold tires on a fully loaded vehi ...

    Deactivating/activating the ECO start/ stop function
    Example: ECO button If indicator lamp 2 is off, the ECO start/ stop function has been deactivated manually or as the result of a malfunction. The engine will then not be switched off automat ...

    Important safety notes
    We recommend that all infants and children be properly secured in an infant or child restraint system at all times while the vehicle is in motion. The use of seat belts and infant and child r ...