Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
 
Mercedes-Benz USA, LLC
 
One Mercedes Drive
 
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
 
Mercedes-Benz Canada, Inc.
 
98 Vanderhoof Avenue
 
Toronto, Ontario M4G 4C9
See also:
Problems with the seat heating
   The seat heating has switched off prematurely or cannot be switched on. The vehicle's 
electrical system voltage is too low because too many electrical consumers are switched 
on.
X Switch off  ...
   
Removing the mechanical key
   
Removing the mechanical key
 Push release catch 1 in the 
direction of 
the arrow and at the same time, remove 
mechanical key 2 from the SmartKey. ...
   
Removing the skis and folding up the 
skibag
   •► Loosen the two straps.
•► Remove hook 1 from securing ring 2.
•► Take the skis out of the skibag.
•► Close the flap in the trunk.
•► Smooth out the skibag and fold ...
   
