Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Problems with the seat heating
    The seat heating has switched off prematurely or cannot be switched on. The vehicle's electrical system voltage is too low because too many electrical consumers are switched on. X Switch off ...

    Removing the mechanical key
    Removing the mechanical key Push release catch 1 in the direction of the arrow and at the same time, remove mechanical key 2 from the SmartKey. ...

    Removing the skis and folding up the skibag
    •► Loosen the two straps. •► Remove hook 1 from securing ring 2. •► Take the skis out of the skibag. •► Close the flap in the trunk. •► Smooth out the skibag and fold ...