Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Switching on satellite radio mode
    Notes Important notes on registration, see "Registering satellite radio". Switching on satellite radio mode Select Audio in the main function bar by sliding and turning the COMAND ...

    Stop function
    This function is only available in audio DVD mode. To interrupt playback: select using the buttons on the remote control and press the button to confirm. The display changes to . To ...

    Switching on Night View Assist Plus
    You can only activate Night View Assist Plus if: • the SmartKey is in position 2 in the ignition lock. • it is dark. • the light switch is in the or position. • reverse gear has not b ...