Resetting triggered NECK-PRO head restraints

WARNING WARNING

For safety reasons, have the NECK-PRO head restraints checked at an authorized Mercedes-Benz Center after a rear-end collision.

WARNING WARNING

When pushing back the NECK-PRO head restraint cushion, make sure your fingers do not become caught between the head restraint cushion and the cover. Failure to observe this could result in injuries.

Resetting the NECK-PRO head restraints requires a lot of strength. If you have difficulty resetting the NECK-PRO head restraints, have this work carried out at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center.

  • Press the base of the NECK-PRO head restraint cushion back in the direction of arrow 2 as far as it will go.
  • Push the NECK-PRO head restraint cushion down into the guide in the direction of arrow 3 as far as it will go.
  • Firmly fold the NECK-PRO head restraint cushion back in the direction of arrow 1 until it engages.
  • Repeat this procedure for the second NECK-PRO head restraint.
    See also:

    Overview
    You can use the remote control to operate the COMAND display, SPLITVIEW and either one of the rear-compartment screens. 1 To switch the screen on/off (Rear Seat Entertainment System only) 2 ...

    Setting the rear-compartment airflow using the rear control panel
    Turn the SmartKey to position 2 in the ignition lock. To increase/reduce: press rocker switch 14 up or down. ...

    Hiding a service message
    ► Press the R reset button on the instrument cluster. ...