Resetting triggered NECK-PRO head restraints

WARNING WARNING

For safety reasons, have the NECK-PRO head restraints checked at an authorized Mercedes-Benz Center after a rear-end collision.

WARNING WARNING

When pushing back the NECK-PRO head restraint cushion, make sure your fingers do not become caught between the head restraint cushion and the cover. Failure to observe this could result in injuries.

Resetting the NECK-PRO head restraints requires a lot of strength. If you have difficulty resetting the NECK-PRO head restraints, have this work carried out at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center.

  • Press the base of the NECK-PRO head restraint cushion back in the direction of arrow 2 as far as it will go.
  • Push the NECK-PRO head restraint cushion down into the guide in the direction of arrow 3 as far as it will go.
  • Firmly fold the NECK-PRO head restraint cushion back in the direction of arrow 1 until it engages.
  • Repeat this procedure for the second NECK-PRO head restraint.
    See also:

    Cleaning the windows
    WARNING Before cleaning the windshield or wiper blades, switch off the windshield wipers and remove the SmartKey from the ignition lock. On vehicles with KEYLESS-GO, press the Start/Stop butt ...

    Notes on technical data
    The data stated here specifically refers to a vehicle with standard equipment. Consult an authorized Mercedes-Benz Center for the data for all vehicle variants and trim levels. ...

    Flat tire
    The "Breakdown assistance" section () contains information and notes on how to deal with a flat tire. It also provides instructions on changing a wheel or mounting the spare wheel/emerge ...