Resetting triggered NECK-PRO head restraints

Mercedes-Benz GLK-Class / Mercedes-Benz GLK Owners Manual / Safety / Occupant safety / Resetting triggered NECK-PRO head restraints

WARNING WARNING

For safety reasons, have the NECK-PRO head restraints checked at an authorized Mercedes-Benz Center after a rear-end collision.

WARNING WARNING

When pushing back the NECK-PRO head restraint cushion, make sure your fingers do not become caught between the head restraint cushion and the cover. Failure to observe this could result in injuries.

Resetting the NECK-PRO head restraints requires a lot of strength. If you have difficulty resetting the NECK-PRO head restraints, have this work carried out at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center.

  • Press the base of the NECK-PRO head restraint cushion back in the direction of arrow 2 as far as it will go.
  • Push the NECK-PRO head restraint cushion down into the guide in the direction of arrow 3 as far as it will go.
  • Firmly fold the NECK-PRO head restraint cushion back in the direction of arrow 1 until it engages.
  • Repeat this procedure for the second NECK-PRO head restraint.
    See also:

    Checking the coolant level
    Only check the coolant level when the vehicle is on a level surface and the engine has cooled down. Turn the SmartKey to position 2 in the ignition lock. On vehicles with KEYLESS-GO, press th ...

    Unlocking the driver's door (mechanical key)
    If the vehicle can no longer be unlocked with the SmartKey, use the mechanical key. If you use the mechanical key to unlock and open the driver's door, the anti-theft alarm system will be trigg ...

    Crash-responsive EASY-EXIT feature
    If the crash-responsive EASY-EXIT feature is triggered in an accident, the steering column will move upwards when the driver's door is opened. This occurs irrespective of the position of the S ...