Resetting triggered NECK-PRO head restraints
WARNING
For safety reasons, have the NECK-PRO head restraints checked at an authorized Mercedes-Benz Center after a rear-end collision.
WARNING
When pushing back the NECK-PRO head restraint cushion, make sure your fingers do not become caught between the head restraint cushion and the cover. Failure to observe this could result in injuries.
Resetting the NECK-PRO head restraints requires a lot of strength. If you have difficulty resetting the NECK-PRO head restraints, have this work carried out at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center.

- Press the base of the NECK-PRO head restraint cushion back in the direction of arrow 2 as far as it will go.
- Push the NECK-PRO head restraint cushion down into the guide in the direction of arrow 3 as far as it will go.
- Firmly fold the NECK-PRO head restraint cushion back in the direction of arrow 1 until it engages.
- Repeat this procedure for the second NECK-PRO head restraint.
See also:
Resetting the side windows
You must reset each side window if a side
window can no longer be closed fully.
Close all the doors.
Turn the SmartKey to position 1
or 2 in the ignition lock.
Pull the corresponding switch ...
Compass
Calling up the compass
To obtain a correct display in rear-view
mirror 1, the compass must be calibrated
and the magnetic field zone must be set.
•► Press button 3 briefly.
The compass ...
Comfort: Further progresses with adaptive shock absorbers and improved air
suspension
As in the safety field, the Mercedes-Benz E-Class has been setting the
standards for long-distance comfort in this vehicle class for several decades.
Bettering the already high level of the preced ...
