Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Opening automatically from the inside
    WARNING Make sure the trunk lid is closed when the engine is running and while driving. Among other dangers, deadly carbon monoxide (CO) gases may enter the vehicle interior resulting in un ...

    Switching on/off
    The three red indicator lamps in the button indicate the heating level you have selected. If the battery voltage is too low, the seat heating may switch off. Driver's and front-passenger ...

    Engine number
    1 Emission control information plate, including the certification of both federal and Californian emissions standards 2 Engine number (stamped into the crankcase) 3 VIN (on the lower edge ...