MB Info call button
MB Info call button
Press and hold MB Info call
button 1 for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button 1 flashes while
the connection is being established. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call Connected message appears in the multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
• current location of the vehicle
• vehicle identification number
The display of the audio system
or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com.
Log in under "Owners Online".
The mbrace system failed to
initiate an
MB Info call if:
• the indicator lamp in MB Info call button 1 is flashing continuously.
• no voice connection to the Mercedes-Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
To end a call: press the
button on the
multifunction steering wheel.
or
Press the corresponding button for
ending
a phone call on the audio system or on
COMAND.
See also:
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