General notes

If you cannot lock or unlock the vehicle with the SmartKey, either the battery in the SmartKey is discharged, the SmartKey is faulty or the starter battery is discharged.

SmartKey and replace it if necessary. Check the battery in the SmartKey and replace it if necessary.
mechanical key. Unlock the driver's door using the mechanical key.
mechanical key. Lock the vehicle using the mechanical key.
battery contacts checked at a qualified specialist workshop. Have the starter battery and the battery contacts checked at a qualified specialist workshop.

If the SmartKey is faulty, contact Roadside Assistance or a qualified specialist workshop.

    See also:

    Using KEYLESS-GO to start the engine
    WARNING As long as the SmartKey is in your vehicle, the vehicle can be started. Therefore, never leave children unattended in the vehicle, as they could otherwise accidentally start the eng ...

    KEYLESS-GO
    General information Vehicles with KEYLESS-GO are equipped with a SmartKey featuring an integrated KEYLESSGO function and a detachable Start/Stop button. The Start/Stop button must be inserted i ...

    Unlocking the driver's door (mechanical key)
    If the vehicle can no longer be unlocked with the SmartKey, use the mechanical key. If you use the mechanical key to unlock and open the driver's door, the anti-theft alarm system will be trigg ...