Important safety notes
A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the
MB Info call button
to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation, contact one of the following telephone assistance services:
• USA: Mercedes-Benz Customer
Assistance Center under
1-888-990-9007
• Canada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the mbrace service, a user ID and password will be sent to you by post. You can use this password to log in to the mbrace section under "Owners Online" at http://www.mbusa.com.
The mbrace system is available if:
• it has been activated and is operational.
• the corresponding mobile phone network
is available for transmitting data to the
Customer Center.
• a service subscription is available.
• the starter battery is sufficiently
charged.
Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center.
See also:
Cleaning the steering wheel and gear or
selector lever
– Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz. ...
Problems with the SmartKey
Problem
Possible causes/consequences and
Solutions
You cannot lock or unlock the vehicle using
the SmartKey.
The SmartKey battery is discharged or nearly discharged.
...
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