Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Steering wheel paddle shifters
    1 Left-hand steering wheel paddle shifter 2 Right-hand steering wheel paddle shifter You can restrict or derestrict the shift range by using the steering wheel paddle shifters. ...

    Activating the HOLD function
    •► Make sure that the activation conditions are met. •► Depress the brake pedal. •► Quickly depress the brake pedal further until HOLD display 1 appears in the multifunctio ...

    Activating/deactivating Blind Spot Assist
    You can use the Blind Spot Asst. function to activate or deactivate Blind Spot Assist or Active Blind Spot Assist. •► Press on the steering wheel to select the DriveAssist menu. •► ...