Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    The windshield wipers are inoperative
    The windshield wiper drive is malfunctioning. - Select another wiper speed on the combination switch. - Have the windshield wipers checked at a qualified specialist workshop. ...

    Important safety notes
    PARKTRONIC is only available in Canada. WARNING The PARKTRONIC is a supplemental system. It is not intended to, nor does it replace, the need for extreme care. The responsibility during pa ...

    Storing and maintaining the current speed
    You can store the current speed if you are driving faster than 20 mph (30 km/h). Accelerate the vehicle to the desired speed. Briefly press the cruise control lever up 1 or down 2. Remove ...