Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    S-Class in the Market
    The S-Class is up against some very good competition in the full-size luxury sedan category, including the LS 460, which starts significantly below the Mercedes' $86,700 base price. The S-Class an ...

    PSI (pounds per square inch)
    A standard unit of measure for tire pressure. ...

    Low outside temperatures
    DEF freezes at a temperature of approximately 12 °F (–11 °C). The vehicle is equipped with a DEF preheating system when it leaves the factory. Winter operation is therefore also guaranteed at ...