Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Haven of calm: optimum vibration and acoustic comfort
The new M-Class promises relaxed and therefore safe motoring under all
possible (and even impossible) conditions. By paying close attention to detail
every step of the way, the development enginee ...
Using KEYLESS-GO
The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed.
Touch recessed sensor surface 1
on the
door handle until the side windows and the
sliding sunroof or the panor ...
Elegant and Modern
The S-Class commands respect. The sedan's strong visual presence is
highlighted by a sleek front end that incorporates triangular headlights and a
classic Mercedes grille. The edges of the headlig ...