Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Stowage well under the cargo compartment floor
    WARNING If items are stored in the compartment, make sure compartment is securely closed. In an accident, during hard braking or sudden maneuvers, they could be thrown around inside the vehi ...

    Storing the current speed or calling up the last stored speed
    WARNING The set speed stored in memory should only be set again if prevailing road conditions and legal speed limits permit. Possible acceleration or deceleration differences arising from r ...

    Entering a point of interest in the vicinity of the destination
    Entering a point of interest in the vicinity of the destination is only possible when route guidance is active. Select Destination Area from the menu and press to confirm. Continue with ass ...