Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Tires
    Problem Possible causes/consequences and Solutions USA only: The yellow tire pressure monitor warning lamp (pressure loss/ malfunction) is lit. Canada onl ...

    Important safety notes
    DISTRONIC PLUS regulates the speed and automatically helps you maintain the distance to the vehicle detected in front. It brakes automatically in order to avoid exceeding the set speed. On lo ...

    Coolant temperature display
    WARNING Driving when your engine is overheated can cause some fluids which may have leaked into the engine compartment to catch fire. You could be seriously burned. Steam from an overheate ...