Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Fuel grade
    You should only refuel with premiumgrade unleaded gasoline, as this avoids damaging the catalytic converter. Flexible fuel vehicles, identifiable from the label inside the fuel filler flap, ...

    Important safety notes
    For reasons of safety, Mercedes-Benz recommends that you drive with the lights switched on even during the daytime. In some countries, operation of the headlamps varies due to legal requirements a ...

    Seat belt adjustment
    The seat-belt adjustment function adjusts the driver's and front-passenger seat belt to the upper body of the occupants. The belt strap is tightened slightly when: • you engage the belt tongue i ...