Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Safety
    Antilock brakes have Brake Assist for automatic full-power braking in panic stops. Electronic brake-force distribution enhances stability when braking in curves. ...

    Derestricting the shift range
    - Pull the right-hand steering wheel paddle shifter. The shift range is derestricted. ...

    Driving with summer tires
    At temperatures below 45 °F (+7 °C), the elasticity of summer tires and therefore also traction and braking capability are reduced considerably — equip your vehicle with M+S tires. Using summe ...