Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Trailer load/noseweight
    The trailer load/noseweight affects the gross weight of the vehicle. If a trailer is attached, the trailer load/noseweight is included in the load along with occupants and luggage. The trailer ...

    Washing by hand
    Carefully remove all deposits of road salt as soon as possible when driving in winter. Also, clean the insides of the wheels when washing the underbody of the vehicle. Do not use hot water and ...

    Note
    Company logos displayed on the map are trademarks of the respective companies and used solely for the purpose of indicating the location of these companies. The use of such logos on the map do ...