Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Safety
    The G500’s antilock brakes have Brake Assist for automatic full-power braking in panic stops. Electronic brake-force distribution (EBD) enhances stability when braking in curves. ...

    Automatic engine switch-off
    The ECO start/stop function switches the engine off automatically if the vehicle is braked to a standstill and the brake remains depressed with the transmission in position D or N. You can st ...

    Introduction
    SRS consists of: • the SRS warning lamp • air bags • air bag control unit (with crash sensors) • Emergency Tensioning Devices • belt force limiters SRS reduces the risk of occupants coming in ...