Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Operating the panorama roof with power tilt/sliding panel
    Opening and closing Overhead control panel 1 To raise 2 To open 3 To close/lower The panorama roof with power tilt/sliding panel can only be operated when the roller sunblind is open. Tur ...

    Normal occupant weight
    The number of occupants the vehicle is designed to seat, multiplied by 68 kilograms (150 lbs). ...

    Folding the exterior mirrors in or outautomatically
    If the "Fold in mirrors when locking" function is activated in the on-board computer: • the exterior mirrors fold in automatically as soon as you lock the vehicle from the outside. ...