Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Useful information
    This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differenc ...

    Checklist before driving off-road
    ► Engine oil level: check the engine oil and top it up if necessary. The vehicle can only guarantee a smooth supply of oil on steep stretches if there is a sufficient level of engine oil ...

    Mounting a new wheel
    WARNING Always replace wheel bolts that are damaged or rusted. Never apply oil or grease to wheel bolts. Damaged wheel hub threads should be repaired immediately. Do not continue to drive ...