Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Problems with the engine
    Problem Possible causes/consequences and - Solutions The engine does not start. The starter motor can be heard.  - There is a malfunction in the engine electronics. ...

    SIRIUS XM service
    Displaying SIRIUS XM service information You can display the SIRIUS XM service information. To show the menu: press the COMAND controller. Select Navi in the main function bar by sliding ...

    Important notes on tire pressure
    WARNING   If the tire pressure drops repeatedly, check the tires for punctures from foreign objects and/or whether air is leaking from the valves or from around the rim. The tire temper ...