Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Setting the exterior mirrors
    This function is only available in vehicles for Canada. If the battery has been disconnected or completely discharged, the exterior mirrors must be reset. The exterior mirrors will otherwise not fo ...

    Showing/hiding the picture
    To hide the picture: select Display OFF in the system menu using the buttons on the remote control and press the button to confirm. The picture is hidden. To display the picture: press the ...

    Cruise control lever
    To switch on or to increase the speed To switch on or to reduce the speed To deactivate cruise control To switch on with the current speed or with the last stored speed When you activate ...