Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    First-aid kit
    Depending on the vehicle's equipment, the first-aid kit is located either in an open stowage space or behind the cover on the left side.   Open the trunk lid. Example: first-aid kit beh ...

    Important safety notes
    Have the batteries changed at a qualified specialist workshop. WARNING Batteries contain toxic substances. Swallowing batteries can lead to serious health issues or death. Keep batteries out ...

    Limited braking performance on salttreated roads
    WARNING The layer of salt on the brake discs and the brake pads/linings may cause a delay in the braking effect, resulting in a significantly longer braking distance, which could lead to an ...