Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Nuts & Bolts
    Overall reliability for the current C-Class has been average. In crash tests by the Insurance Institute for Highway Safety, the car earned the top score of Good in front, side, rear and roof-crush ...

    Switching on the manual drive program
    The manual drive program is only available for vehicles with the dynamic handling package and for AMG vehicles. Manual drive program M is different from drive program S (in AMG vehicles, drive ...

    Display settings
    Select Vehicle by turning the COMAND controller and press to confirm. Select Display OFF by turning the COMAND controller and press to confirm. To switch on the display: press ...