Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Braking
    If ABS intervenes when braking, you will feel a pulsing in the brake pedal. If ABS intervenes: continue to depress the brake pedal with force until the braking situation is over. To make a ...

    Switching on DISTRONIC, storing andmaintaining the current speed
    WARNING   The vehicle can be braked when DISTRONIC is activated. For this reason, deactivate DISTRONIC if the vehicle is to be set in motion by other means (e.g. in a car wash or by tow ...

    Fast forward/rewind
    Press and hold the or button on the remote control until the desired position has been reached. You see the navigation menu. ...