Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    High-performance brake system for AMG vehicles
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    Emergency braking
    The vehicle can also be braked during an emergency using the electric parking brake. While driving, push handle 1 of the electric parking brake. The vehicle is braked as long as you keep the ...

    Correct use of the seat belts
    WARNING USE SEAT BELTS PROPERLY • Seat belts can only work when used properly. Never wear seat belts in any other way than as described in this section, as that could result in serious inj ...