Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Changing batteries
    Batteries are required for the remote control and for the two sets of cordless headphones. WARNING Keep the batteries out of the reach of children. Consult a doctor immediately if a child sh ...

    Tire pressure loss warning system(Canada only)
    Important safety notes While the vehicle is in motion, the tire pressure loss warning system monitors the set tire pressure using the rotational speed of the wheels. This enables the system to det ...

    System self-test
    The 42 indicator lamp illuminates when you: • turn the SmartKey to position 1 or 2 in the ignition lock • on vehicles with KEYLESS-GO, press the Start/Stop button once or twice The indicator ...