Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Curb weight
    The weight of a vehicle with standard equipment including the maximum capacity of fuel, oil and coolant. It also includes the airconditioning system and optional equipment if these are install ...

    Important safety notes
    WARNING Gasoline is highly flammable and poisonous. It burns violently and can cause serious personal injury. Never allow sparks, flames or smoking materials near gasoline. Turn off the engi ...

    General notes
    The Active Driving Assistance package is only available on vehicles without HYBRID. The Active Driving Assistance package consists of DISTRONIC PLUS, Active Blind Spot Assist and Active Lane K ...