Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Safety notes
    WARNING For safety reasons, only enter a destination when the vehicle is stationary. When the vehicle is in motion, a passenger should enter the destination. Study manual and select route b ...

    PRE-SAFE® (preventative occupantprotection)
    WARNING   The PRE-SAFE® system reduces the impact of an accident on vehicle occupants, as long as their seat belts have been fastened correctly. Although your vehicle is equipped with a ...

    Maximum load on one tire
    Maximum load on one tire. This is calculated by dividing the maximum axle load of one axle by two. ...