Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Problems with the occupant classification system
    Problem Possible causes/consequences and Solutions The indicator lamp illuminates and remains illuminated. The person on the front-passenger seat: • has the weig ...

    General notes
    Here you will find further information on the following topics: • safety notes • notes on DVDs ...

    Shifting to transmission position D
    When the vehicle is stationary, depress the brake pedal. Push the DIRECT SELECT lever down past the first point of resistance. ...