Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Deactivating/activating PARKTRONIC
    To deactivate/activate PARKTRONIC Indicator lamp If indicator lamp 2 lights up, PARKTRONIC is deactivated. PARKTRONIC is automatically activated when you turn the SmartKey to position ...

    Kickdown
    Vehicles with an AMG engine: it is not possible to use kickdown in manual drive program M. You can also use kickdown for maximum acceleration in manual drive program M. Vehicles for USA: f ...

    Fuel requirements
    Gasoline engines Use only premium-grade unleaded gasoline. The octane number should be at least 91. Details can be found on the gas pump. The octane number is the average value of the Researc ...