Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Inserting the mounting elements intothe loading rail
    You can slide mounting element 2 in loading rail 1 to various detents and secure it. These detents are marked and positioned at 5-cm intervals along loading rail 1. You can turn mounting eleme ...

    Dashboard fuse box
    Do not use a pointed object such as a screwdriver to open the cover in the dashboard. You could damage the dashboard or the cover. ► To open: pull cover 1 outwards in the direction ...

    Turn signal lamp (halogen headlamps)
    Due to their location, have the bulbs in the left-hand headlamp changed at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center. •► Switch off the lights. •► ...