Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Glare from the side
    Fold down the sun visor. Pull the sun visor out of retainer 2. Swing the sun visor to the side. ...

    Lap of Luxury
    As in the S-Class, the cabin is a highlight of the CL-Class, with exceptional-quality materials and perhaps the best-executed ambient lighting in the market, with a line of yellow-orange LEDs that ...

    Safety notes
    WARNING Work improperly carried out on electronic components and associated software could cause them to cease functioning. Because the vehicle's electronic components are interconnected, ...