Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Important safety notes
    WARNING The following factors increase the risk of accidents: Excessive speed, especially in turns Wet and slippery road surfaces Following another vehicle too closely The driving saf ...

    Cleaning the display
    Before cleaning the display, make sure that it is switched off and has cooled down. Clean the display surface using a commercially-available microfiber cloth and TFT/LCD display cleaner. Dr ...

    Load index
    Tire data is vehicle-specific and may deviate from the data in the example. In addition to the load bearing index, load index 1 may be imprinted after the letters that identify speed index 6 ...