Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    High-Tech Features
    Optional high-end gadgets include Night View Assist, which can "see" almost 500 feet ahead of the car and display the view in the instrument panel. Equally interesting is the available D ...

    Maintenance
    The Service and Warranty Booklet describes all the necessary maintenance work which should be done at regular intervals. Always have the Service and Warranty Booklet with you when you bring the ve ...

    SAFETY
    The CLS550's two sets of lower Latch anchors make child-safety seat installation a piece of cake. There's no searching or digging for the anchors since they sit out in the open. Just flip the rubb ...