Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    General notes
    In this menu, you can set the following vehicle functions: • ECO • multicontour seat settings • rear window blind • EASY-ENTRY/EXIT feature • exterior lighting delayed switch-off • i ...

    Power washers
    WARNING Do not use power washers with circular-jet nozzles (dirt grinders) to clean your vehicle, in particular the tires. You could otherwise damage the tires and cause an accident. Always ...

    Features & Pricing
    Excluding the destination charge, the GL320 starts at $53,400, while the GL450 starts at $55,900. Standard features on both include four-wheel drive, faux leather upholstery, a CD player with an a ...