Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Important safety notes
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    Roller sunblind, rear panorama roof
    The rear panorama roof roller sunblind protects the vehicle occupants in the third row of seats from direct sunlight. You can open/close the roller sunblind by hand. Always guide the roller ...

    Shifting to neutral N
    •► When the vehicle is stationary, depress the brake pedal. •► Push the DIRECT SELECT lever up or down to the first point of resistance. If the engine has been switched off, the au ...