Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes(1-800-367-6372) (USA)

1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

In accordance with standard program guidelines, Roadside Assistance provides vehicle service up to a reasonable distance from the next paved road. We will make every effort to assist in a breakdown situation.

However, the accessibility of your vehicle will be determined by our authorized Mercedes- Benz Service technician or the tow service provider on a case-by-case basis.

Additional charges may be applicable for a breakdown location determined not to be a reasonably accessible roadside location as determined by our authorized technician and tow service provider.

    See also:

    The first 1000 miles (1500 km)
    The more you look after the engine when it is new, the more satisfied you will be with its performance in the future. Х Drive at varying vehicle speeds and engine speeds for the first 1000 mile ...

    Activating/deactivating ATTENTION ASSIST
    Ц Press the or button on the steering wheel to select the DriveAssist menu. Ц Press the or button to select Attention Asst.. Ц Press . The current selection is displayed. Ц To activate ...

    Unique combination of driver assistance systems
    A world-first combination of state-of-the-art assistance and protection systems is available for the 2010 Mercedes-Benz S-Class. Many of these systems are also available in the new Mercedes-Benz E ...