Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Pedals
    WARNING Make sure absolutely no objects are obstructing the pedals' range of movement. Keep the driver's footwell clear of all obstacles. If there are any floormats or carpets in the footwel ...

    Vehicle level
    Your vehicle automatically adjusts its ride height to improve driving safety and reduce fuel consumption. Depending on the vehicle height that has been set, the vehicle automatically adjusts it ...

    Important safety notes
    Do not leave the SmartKey in the trunk. You could otherwise lock yourself out. WARNING When leaving the vehicle, always remove the SmartKey from the ignition lock. Always take the SmartKey w ...