Problems with the transmission

Problem Possible causes/consequences and Solutions Solutions
The transmission has problems shifting gear. The transmission is losing oil.

an authorized Mercedes-Benz Center, immediately. Have the transmission checked at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center, immediately.

The acceleration ability is deteriorating.
The transmission no longer changes gear.
The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.
Stop the vehicle.
Shift the transmission to position P.
Switch off the engine.
Wait at least 10 seconds before restarting the engine.
Shift the transmission to position D or R.
If D is selected, the transmission shifts into second gear; if R is selected, the transmission shifts into reverse gear.
an authorized Mercedes-Benz Center, immediately. Have the transmission checked at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center, immediately.
    See also:

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    Notes for 4MATIC vehicles
    Vehicles with 4MATIC must not be towed with either the front or the rear axle raised, as doing so will damage the transmission. If the vehicle has transmission damage or damage to the front or r ...