General notes

If you cannot lock or unlock the vehicle with the SmartKey, either the battery in the SmartKey is discharged, the SmartKey is faulty or the starter battery is discharged.

replace it if necessary. Check the battery in the SmartKey and replace it if necessary.
mechanical key. Unlock the driver's door using the mechanical key.
Lock the vehicle.
contacts checked at a qualified specialist Have the starter battery and the battery contacts checked at a qualified specialist workshop.

If the SmartKey is faulty, contact Roadside Assistance or a qualified specialist workshop.

    See also:

    Problems with the engine
    Problem Possible causes/consequences and Solutions The engine does not start. The starter motor can be heard. - There is a malfunction in the engine electronics. - There i ...

    Removing the skibag
    WARNING When the skibag has been removed, always drive with the trunk lid closed. Exhaust fumes could otherwise enter the vehicle interior. The skibag can be removed for cleaning or drying ...

    Important safety notes
    Do not leave the SmartKey in the cargo compartment. You could otherwise lock yourself out. WARNING When leaving the vehicle, always remove the SmartKey from the ignition lock. Always take t ...