Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Activating the rear view camera
    ► Make sure that the SmartKey is in position 2 in the ignition lock. ► Make sure that the "rear view camera" function is selected in COMAND (see the separate operating inst ...

    Assigning a point of interest category
    Introduction The categories and points of interest available depend on the distance from the vehicle position you have set for the point of interest. • point of interest in the vicinity of the ...

    Useful information
    This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differenc ...