Service for recovering a stolen vehicle

If your vehicle has been stolen:

•► Notify the police.

The police will issue a numbered incident report.

•► This number will be forwarded to the Mercedes-Benz Customer Assistance Center together with your PIN.

The Mercedes-Benz Customer Assistance Center then attempts to locate the mbrace system. The Mercedes-Benz Customer Assistance Center contacts you and the local law enforcement agency if the vehicle is located. However, only the law enforcement agency is informed of the location of the vehicle.

If the anti-theft alarm system is active for longer than 30 seconds, mbrace automatically informs the Mercedes-Benz Customer Assistance Center.

    See also:

    Cleaning the exterior lighting
    – Clean the plastic lenses of the exterior lights with a wet sponge and a mild cleaning agent, e.g. Mercedes-Benz car shampoo or cleaning cloths. Only use cleaning agents or cleaning clo ...

    Notes on the Operator's Manual
    This Operator's Manual contains a great deal of helpful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving. For your own safety and longer se ...

    Locking the trunk separately
    You can lock the trunk separately. If you then unlock the vehicle centrally, the trunk remains locked and cannot be opened. Close the trunk lid. Take the mechanical key out of the SmartKey ...