Problems with fuel and the fuel tank

Problem Possible causes/consequences and - Solutions
Fuel is leaking from the vehicle. !!! Risk of explosion or fire !!! The fuel line or the fuel tank is defective.

•► Turn the SmartKey to position 0  in the ignition lock immediately and remove it.

•► Do not restart the engine under any circumstances.

•► Consult a qualified specialist workshop.
The fuel filler flap cannot be opened. The fuel filler flap is not unlocked.

or
The SmartKey battery is discharged.

•► Unlock the vehicle using the mechanical key.

•► Open the trunk lid or the tailgate.

•► Manually unlock the fuel filler flap using the emergency release

The fuel filler flap is unlocked, but the opening mechanism is jammed.

•► Consult a qualified specialist workshop.
The engine will not start. The fuel tank of a vehicle with a diesel engine has been run completely dry.

•► Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel.

•► Turn the ignition on for at least 10 seconds.

•► Start the engine continuously for up to 10 seconds until it runs smoothly.
or
•► Start the engine via the touch-start function. To do this, turn the SmartKey to position 3 in the ignition lock and then release it immediately.

If the engine does not start:

•► Turn the ignition on again for approximately 10 seconds.

•► Start the engine again continuously for up to 10 seconds until it runs smoothly.
or
•► Start the engine again via the touch-start function.

If the engine does not start after three attempts:

•► Consult a qualified specialist workshop.
    See also:

    PSI (pounds per square inch)
    A standard unit of measure for tire pressure. ...

    ECO start/stop function: significantly reduced consumption in urban traffic
    When the car is at a standstill, the engine does not need to be running and therefore does not need to consume fuel. Recognition of this essentially simple fact is behind the ECO start/stop functi ...

    Vehicle operation outside the USAand Canada
    If you plan to operate your vehicle in foreign countries, please be aware that: • service facilities or replacement parts may not be readily available. • unleaded fuel for vehicles with a cataly ...