General notes

If you cannot lock or unlock the vehicle with the SmartKey, either the battery in the SmartKey is discharged, the SmartKey is faulty or the starter battery is discharged.

•► Check the battery in the SmartKey and replace it if necessary.

•► Unlock the driver's door using the mechanical key.

•► Lock the vehicle using the mechanical key.

•► Have the starter battery and the battery contacts checked at a qualified specialist workshop.

If the SmartKey is faulty, contact Roadside Assistance or a qualified specialist workshop.

    See also:

    Cleaning the windows
    WARNING Before cleaning the windshield or wiper blades, switch off the windshield wipers and remove the SmartKey from the ignition lock. On vehicles with KEYLESS-GO, press the Start/Stop butt ...

    Unlocking the driver's door (mechanical key)
    If the vehicle can no longer be unlocked with the SmartKey, use the mechanical key. If you use the mechanical key to unlock and open the driver's door, the anti-theft alarm system will be trigg ...

    Raising the vehicle
    WARNING When jacking up the vehicle, only use the jack which has been specifically approved by Mercedes-Benz for your vehicle. The jack is designed exclusively for jacking up the vehicle a ...