Resetting triggered NECK-PRO head restraints
WARNING
For safety reasons, have the NECK-PRO head
restraints checked at an authorized
Mercedes-Benz Center after a rear-end
collision.
WARNING
When pushing back the NECK-PRO head
restraint cushion, make sure your fingers do
not become caught between the head
restraint cushion and the cover. Failure to
observe this could result in injuries.
Resetting the NECK-PRO head restraints requires a lot of strength. If you have difficulty resetting the NECK-PRO head restraints, have this work carried out at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center.

Example: Sedan
- Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow 1.
- Push the NECK-PRO head restraint cushion
down in the direction of arrow 2 as far as
it will go.
- Firmly push the NECK-PRO head restraint
cushion back in the direction of arrow 3
until the cushion engages.
- Repeat this procedure for the second
NECK-PRO head restraint.
See also:
Restoring the factory settings
Press the and
buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice. ...
Change of address or change of ownership
In the event of a change of address, please send us the "Change of Address Notice"
found in the Service and Warranty Information Booklet, or simply call the Mercedes-Benz
Customer Assist ...
High-beam headlamps
To switch on the high-beam
headlamps: turn the SmartKey in the ignition lock to position 2 or start
the engine.
Turn the light switch to
or
or
.
Press the combination switch beyond
the ...
