Resetting triggered NECK-PRO head restraints

WARNING
For safety reasons, have the NECK-PRO head restraints checked at an authorized Mercedes-Benz Center after a rear-end collision.

WARNING
When pushing back the NECK-PRO head restraint cushion, make sure your fingers do not become caught between the head restraint cushion and the cover. Failure to observe this could result in injuries.

Resetting the NECK-PRO head restraints requires a lot of strength. If you have difficulty resetting the NECK-PRO head restraints, have this work carried out at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center.

Example: Sedan

Example: Sedan

- Tilt the top of the NECK-PRO head restraint cushion forwards in the direction of arrow 1.
-  Push the NECK-PRO head restraint cushion down in the direction of arrow 2 as far as it will go.
-  Firmly push the NECK-PRO head restraint cushion back in the direction of arrow 3 until the cushion engages.
-  Repeat this procedure for the second NECK-PRO head restraint.

    See also:

    Important safety notes
    Cruise control maintains a constant road speed for you. It brakes automatically in order to avoid exceeding the set speed. On long and steep downhill gradients, especially if the vehicle is laden ...

    Brake fluid level
    If you notice that the brake fluid level in the brake fluid reservoir has fallen to the MIN mark or less, check the brake system immediately for leaks. Also check the thickness of the brake l ...

    Problems with the seat heating
    The seat heating has switched off prematurely or cannot be switched on. The vehicle's electrical system voltage is too low because too many electrical consumers are switched on. Switch off e ...