Reporting safety defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to: http://www.safercar.gov; or write to:
Administrator, NHTSA Headquarters, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590.
You can also obtain additional information about vehicle safety from: http://www.safercar.gov.
See also:
Problems with the rear window defroster
The rear window defroster has deactivated
itself prematurely or cannot be activated.
Switch off any consumers that
are not
required, e.g. reading lamps or interior
lighting.
When the batter ...
Important safety notes
The folding bench seat in the cargo
compartment is only approved for people
with a height no greater than 4.6 ft(1.40 m)
and max. 110 lb(50 kg) body weight.
The maximum permissible weight avail ...
Window curtain air bags
The window curtain air bags enhance the level
of protection for the head, but not chest or
arms, of the vehicle occupants on the side of
the vehicle on which the impact occurs.
The window curta ...