Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Nuts & Bolts
    Overall reliability for the current C-Class has been average. In crash tests by the Insurance Institute for Highway Safety, the car earned the top score of Good in front, side, rear and roof-crush ...

    Tow-starting (emergency starting)
    Vehicles with automatic transmission must not be started by tow-starting. This could otherwise damage the transmission. ...

    Switching the button lighting on/off
    Press button 2 on the remote control. Depending on the previous status, the button lighting is switched on or off. If you do not use the remote control for about 15 seconds, the button light ...