Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Convenience opening feature
    You can ventilate the vehicle before you start driving. To do this, the key is used to carry out the following functions simultaneously: - unlock the vehicle - open the side windows - ope ...

    Notes on using dual-zone automatic climate control
    The following contains notes and recommendations on optimum use of dualzone automatic climate control. • Activate climate control using the and buttons. The indicator lamps in the and but ...

    First-aid kit
    Sedan: the first-aid kit is in the right-hand stowage compartment in the trunk. •► Open the trunk lid. •► Slide down the parcel net. •► Open the stowage compartment. •► ...