Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Cleaning genuine wood and trim elements
    Wipe the wooden trim and trim pieces with a damp, lint-free cloth, e.g. a microfiber cloth. Heavy soiling: use car care and cleaning products recommended and approved by Mercedes-Benz. Do ...

    Please bear the following in mind
    Resetting service interval display If the qualified specialist workshop, e.g. a Mercedes-Benz Center, carried out the maintenance work, the service interval display will be reset. Further info ...

    Important safety notes
    WARNING In order to avoid possible loss of vehicle control, all seat, head restraint, steering wheel and rear view mirror adjustments, as well as fastening of seat belts, must be done befor ...