Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Automatic engine switch-off
    The ECO start/stop function switches the engine off automatically if the vehicle is braked to a standstill and the brake remains depressed with the transmission in position D or N. You can s ...

    Mounting a new wheel
    WARNING Always replace wheel bolts that are damaged or rusted. Never apply oil or grease to wheel bolts. Damaged wheel hub threads should be repaired immediately. Do not continue to drive und ...

    New dynamic handling control system: cornering without rolling
    Active roll stabilisation in the form of the ACTIVE CURVE SYSTEM can be optionally combined with both the AIRMATIC air suspension with Adaptive Damping System (ADS) and the ON&OFFROAD package. ...