Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Cleaning the wheels
    WARNING Do not use power washers with circular-jet nozzles (dirt grinders) to clean your vehicle, in particular the tires. You could otherwise damage the tires and cause an accident. ...

    Setting the audio format
    Further information on audio formats is available in the "Audio" section. Select DVD-A using the buttons on the remote control and press the button to confirm. Select Group using ...

    Closing the hood
    WARNING When closing the hood, use extreme caution not to catch hands or fingers. Be careful that you do not close the hood on anyone. Make sure the hood is securely engaged before driving ...