Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Problems with the windshield wipers
    The windshield wipers are obstructed Leaves or snow, for example, may be obstructing the windshield wiper movement. The wiper motor has been deactivated. ► For safety reasons, you should ...

    Unlocking and opening doors from the inside
    You can open a door from inside the vehicle even if it has been locked. You can only open the rear doors from inside the vehicle if they are not secured by the child-proof locks. Only open the ...

    Showing/hiding the menu
    To show: press the button on the remote control. or Select Menu while the navigation menu is shown and press the button to confirm. To hide: press the button and confirm Full Scre ...