Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Styling
    Riding lower than a crossover but looking sleeker than a minivan, the R-Class might best be described as a large wagon. It's nearly as long as Mercedes' flagship S-Class full-size sedan, but wider ...

    Rear fog lamp
    To switch on the rear fog lamp: turn the SmartKey in the ignition lock to position 2 or start the engine. Turn the light switch to or or . If the light switch is set to or , the rear fo ...

    Resetting the side windows
    If a side window can no longer be closed fully, you must reset it. - Close all the doors. - Turn the SmartKey to position 1 or 2 in the ignition lock. - Pull the corresponding switch on the doo ...