Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Changing gear
    The automatic transmission shifts to the individual gears automatically when it is in transmission position D. This automatic gearshifting behavior is determined by: • a shift range restricti ...

    Fuel grade
    You should only refuel with unleaded premium-grade gasoline as this avoids damaging the catalytic converter. If engine running problems are apparent, have the cause checked immediately and ...

    Interchanging the wheels
    WARNING Rotate front and rear wheels only if the tires are of the same dimension. If your vehicle is equipped with mixed-size tires (different tire dimensions front vs. rear), tire rotation ...