Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Search & Send
    "Search & Send" is a destination entry service. You can find further information on "Search & Send" in the separate COMAND operating instructions. ...

    Safety & Features
    As of this writing, neither the National Highway Traffic Safety Administration nor the Insurance Institute for Highway Safety has tested the E-Class wagon. (IIHS has tested the E-Class sedan, but ...

    Displaying service messages
    – Switch on the ignition. – Press or on the steering wheel to select the Serv. menu. – Press or to select the ASSYST PLUS submenu and press to confirm. The service due date appears in th ...