Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Reporting malfunctions relevant to safety
    USA only: The following text is reproduced as required of all manufacturers according to Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the National Traffic and Motor Vehicl ...

    Important safety notes
    ATTENTION ASSIST helps you during long, monotonous journeys such as on freeways and interstate highways. It is active in the range between 50 mph (80 km/h) and 112 mph (180 km/h). If ATTENTIO ...

    Notes on selecting, mounting and replacing tires
    • Only mount tires and wheels of the same type and make. • Only mount tires of the correct size onto the wheels. • After mounting new tires, run them in at moderate speeds for the first 60 ...