Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    On-board infotainment: the most advanced multimedia technology
    In line with its serene character and sophisticated technology, the Mercedes-Benz CL-Class also sets standards for onboard infotainment. The latest innovation, SPLITVIEW technology, is optionally ...

    Brake fluid level
    If you notice that the brake fluid level in the brake fluid reservoir has fallen to the MIN mark or less, check the brake system immediately for leaks. Also check the thickness of the brake lin ...

    Override feature for the rear sidewindows
    WARNING   When children ride on the vehicle's rear seats, activate the override switch. Otherwise, the children could be injured, e.g. by trapping themselves in the rear side window. ...