Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    12 V sockets
    Points to observe before use The sockets can be used for accessories, e.g. lamps or mobile phone chargers with a maximum current draw of 180 W (15 A). If you use the sockets for long periods when ...

    Attaching the roof carrier
    Secure the roof carrier to the roof rails. Observe the manufacturer's installation instructions. ...

    Restricting the shift range
    Pull the left-hand steering wheel paddle shifter. The automatic transmission shifts down one gear and restricts the shift range to the relevant gear. If the engine exceeds the maximum engi ...