Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Engine
    Problem Possible causes/consequences and Solutions The yellow Check Engine warning lamp lights up while the engine is running. There may be a malfunction, fo ...

    Control panel for 3-zone automatic climate control
    Control panel for 3-zone automatic climate control Canada only Front control panel 1 To set the temperature, left. 2 To defrost the windshield. 3 To activate/deactivate the residual heat functi ...

    Ashtray in the front-compartment center console
    To open: slide cover 1 forwards until it engages. To remove insert: hold insert 3 by the ribbing at the sides and lift it up 2 and out. To re-install the insert: press insert 3 into the h ...