Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Important safety notes
    The EASY-ENTRY/EXIT feature makes getting in and out of your vehicle easier. You can activate and deactivate the EASY-ENTRY/ EXIT feature using COMAND. G WARNING You must make sure no one can ...

    Seat belt adjustment
    The seat-belt adjustment function adjusts the driver's and front-passenger seat belt to the upper body of the occupants. The belt strap is tightened slightly when: - you engage the belt tongue i ...

    Maximum load rating
    The maximum load rating in kilograms or pounds is the maximum weight for which a tire is approved. ...