Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Making adjustments in 1 mph (Canada:

    1 km/h) increments
    Briefly press the cruise control lever to the pressure point, up 1 for a higher speed or down 2 for a lower speed. The last speed stored is increased or reduced. ...

    Cleaning the windows
    WARNING Before cleaning the windshield or wiper blades, switch off the windshield wipers and remove the SmartKey from the ignition lock. On vehicles with KEYLESS-GO, press the Start/Stop but ...

    Setting a speed
    WARNING Keep in mind that it may take a brief moment until the vehicle has made the necessary adjustments. Increase or decrease the set vehicle speed to a value that the prevailing road condi ...