Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Ruts and gravel roads
    Observe the following rules when driving along ruts in off-road terrain or on roads with loose gravel: Check that the ruts are not too deep and that your vehicle has sufficient clearance. O ...

    Deactivating cruise control
    There are several ways to deactivate cruise control: Briefly press the cruise control lever forwards 3. or Brake. Cruise control is automatically deactivated if: • you engage the electric ...

    MB Info call button
    •► Press and hold MB Info call button 1 for more than two seconds. This initiates a call to the Mercedes-Benz Customer Assistance Center. The indicator lamp in MB Info call button 1 fla ...