Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Useful information
    This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences ...

    Introduction
    SRS consists of: - the SRS warning lamp - air bags - air bag control unit (with crash sensors) - Emergency Tensioning Devices - belt force limiters SRS reduces the risk of occupan ...

    Deactivating/activating ESP® (except AMG vehicles)
    WARNING ESP® should not be deactivated during normal driving other than in the circumstances described below. Disabling the system will reduce vehicle stability in driving maneuvers. Do ...