Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Coat hooks on the tailgate
    WARNING The tailgate may close if too great a load is placed on the coat hooks. You and/or others could be trapped and injured. Only use the coat hooks for light clothing. 1 Coat hooks ...

    Limiting the opening angle of thetailgate
    Important safety notes You can limit the opening angle of the tailgate in the top half of its opening range. This could be useful, for example, if there is insufficient space above the tailgate. ...

    Safety guidelines for seat belts, Emergency Tensioning Devices (ETDs) and air bags
    WARNING - Damaged seat belts or seat belts that have been subjected to stress in an accident must be replaced. Their anchoring points must also be checked. Only use seat belts installed or s ...