Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Problems with the transmission
    Problem Possible causes/consequences and - Solutions The transmission has problems shifting gear. The transmission is losing oil. •► Have the transmission checked at ...

    Checking the battery
    Press the or button. The battery is working properly if battery check lamp 1 lights up briefly If battery check lamp 1 does not light up briefly during the test, the battery is discha ...

    Problems with the seat ventilation
    The seat ventilation has switched off prematurely or cannot be switched on. The vehicle's electrical system voltage is too low because too many electrical consumers are switched on. •► ...