Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Checking the oil level using the oil dipstick
    Example: vehicles with a gasoline engine Example: vehicles with a diesel engine – Park the vehicle on a level surface. To check the oil level with the engine at operating temperature, swi ...

    Selecting a radio station
    SIRIUS XM satellite radio acts like a normal radio. For more information on satellite radio operation, see the separate operating instructions. You can only change the waveband and store new st ...

    Adjusting the head restraints
    Adjusting the angle of the head restraints Example: Sedan •► Push or pull the lower edge of the head restraint in the direction of the arrow. •►  To adjust the head restraint ...