Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Proper use
    WARNING There are various warning stickers affixed to your vehicle. Their purpose is to alert you and others to various dangers. Therefore, do not remove any warning stickers unless the sti ...

    Please bear the following in mind
    Resetting service interval display If the qualified specialist workshop, e.g. a Mercedes-Benz Center, carried out the maintenance work, the service interval display will be reset. Further info ...

    CD/DVD drive and AUX jacks
    The CD/DVD drive is located in the center behind the front seats. 1 CD/DVD slot 2 AUX, right-hand (R) jack for audio signal 3 AUX, left-hand (L) jack for audio signal 4 AUX, jack for vid ...