Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Engine oil
    Vehicles with a diesel particle filter: If the vehicle is mostly driven for short distances, it is possible that malfunctions may occur during the automatic cleaning of the diesel particle fil ...

    Purity
    Assuring the purity of DEF is particularly important with respect to avoiding malfunctions in the exhaust gas aftertreatment system. If DEF is pumped out of the DEF tank, e.g. during repair wor ...

    Tachometer
    The red band in the tachometer indicates the engine's overrevving range. Do not drive in the overrevving range, as this could damage the engine. The fuel supply is interrupted to protect th ...