Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Stowage well under the cargo compartment floor
    A removable insert under the trunk floor contains the parts of the EASY-PACK loadsecuring kit. The tire-change tool kit is stored beneath this insert. – To open: open the tailgate. – Holdi ...

    Engaging park position P automatically
    Park position P is automatically engaged if: - you switch off the engine using the SmartKey and remove the SmartKey, or if you switch off the engine using the Start/Stop button and open one of th ...

    The spray nozzles are misaligned
    The windshield washer fluid from the spray nozzles no longer hits the center of the windshield. The spray nozzles are misaligned. - Have the spray nozzles adjusted at a qualified specialist wor ...