Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Useful information
    This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences ...

    Automatic car wash
    WARNING Braking efficiency is reduced after washing the vehicle. This could cause an accident. For this reason, you must drive particularly carefully after washing the vehicle until the brak ...

    Roller sunblind, rear panorama roof
    The rear panorama roof roller sunblind protects the vehicle occupants in the third row of seats from direct sunlight. You can open/close the roller sunblind by hand. Always guide the roller ...