Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Dynamic function
    The dynamic function adjusts the air cushions in the side bolsters of the seat backrests to ensure ideal lateral support at all times. You can choose between two different levels. Level 1 ...

    Starting procedure with the SmartKey
    To start the engine using the SmartKey instead of KEYLESS-GO, pull the Start/Stop button out of the ignition lock. Turn the SmartKey to position 3 in the ignition lock and release it as so ...

    Driving on sand
    WARNING Do not reduce the tire inflation pressure before driving through sand. However, if you do so, remember to correct the tire inflation pressure before continuing your trip. Driving wit ...