Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Driving systems
    Display messages   Level Selection Not Permitted Possible causes/consequences and ► Solutions You cannot change the vehicle level, because: • you are exceeding the permissible speed ...

    Displaying service messages
    •► Switch on the ignition. •► Press on the steering wheel to select the Serv. menu. •► Press to select the ASSYST PLUS submenu and press to confirm. The service due date ap ...

    Menu overview
    The number of menus shown depends on the optional equipment in the vehicle. 1 Standard display menu • tire pressure loss warning system (Canada only) • tire pressure monitor (USA only) • ASSYS ...