Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Playback options
    The following options are available: • Normal Track Sequence Normal track sequence: you hear the tracks in their normal order (e.g. numerical or alphabetical). • Random Tracks All the trac ...

    Stowage compartments in the front
    Glove box The glove box can be cooled. – To open: pull handle 1 and open glove box flap 2. – To close: fold glove box flap 2 upwards until it engages. The glove box can only be locked ...

    Information for customers in California
    Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if after a reasonable number of repair attempts Mercedes-Benz USA, L ...