Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Exterior mirror out of position
    If an exterior mirror has been pushed out of position, proceed as follows: Press the mirror-folding button repeatedly until you hear the mirrors engage in position. The mirror housing is ...

    Maximum load rating
    WARNING Do not overload the tires by exceeding the specified load limit as indicated on the Tire and Loading Information placard on the driver's door B-pillar. Overloading the tires can o ...

    Changing the set speed
    When DSR is activated, the set speed can be changed to a value between 1 mph and 10 mph (Canada: between 2 km/h and 18 km/h) during the journey. – To increase or decrease the set speed in 1 ...