Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Accepting a call
    If someone calls you when you are in the Tel menu, a display message appears in the multifunction display, for example: – Press the button on the steering wheel to accept an incoming call. ...

    Warning and indicator lamps
    Warning and indicator lamps ...

    Vehicles with a "Minispare" emergency spare wheel
    – Lift the trunk floor up. – Remove the "Minispare" emergency spare wheel. Example: vehicles with AIRMATIC and trailer tow hitch 1 Folding wheel chock 2 Lug wrench 3 Alignment b ...