Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Opening and closing
    Overhead control panel 1 To raise 2 To open 3 To close/lower The panorama roof with power tilt/sliding panel can only be operated when the roller sunblind is open. If the front roller ...

    Switching on/off
    The three red indicator lamps in the button indicate the heating level you have selected. If the battery voltage is too low, the seat heating may switch off. Driver's and front-passenger seat ...

    Folding the rear bench seat back
    – Fold seat backrest 2 back until it engages. – Swing seat cushion 1 back. – Pull up and adjust the head restraints if necessary. ...