Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Maximum gradient-climbing capability
    If the load on the front axle is reduced when pulling away on a steep uphill slope, the front wheels have a tendency to spin. 4ETS recognizes this and brakes the wheels accordingly. The rear wh ...

    Releasing seat belts
    Press release button 4 and guide belt tongue 2 back towards belt sash guide 1. Make sure that the seat belt is fully rolled up. Otherwise, the seat belt or belt tongue will be trapped in ...

    Range of the sensors
    General notes The sensors must be free of dirt, ice and slush; otherwise they may not function correctly. Clean the sensors regularly, taking care not to scratch or damage them. Side view ...