Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Safety systems
    Display messages Possible causes/consequences and Solutions Risk of accidentABS (Anti-lock Braking System), ESP® (Electronic Stability Program), BAS (Brake Assist), PRE ...

    Activating the rear view camera
    ► Make sure that the SmartKey is in position 2 in the ignition lock. ► Make sure that the "rear view camera" function is selected in COMAND (see the separate operating inst ...

    Important safety notes
    WARNING In order to avoid possible loss of vehicle control, all seat, head restraint, steering wheel and rear view mirror adjustments, as well as fastening of seat belts, must be done befor ...