Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Rear seat head restraints
    WARNING For safety reasons, always drive with the rear head restraints in the upright position when the rear seats are occupied. Keep the area around head restraints clear of articles (e.g. c ...

    Activating/deactivating Blind Spot Assist
    You can use the Blind Spot Asst. function to activate or deactivate Blind Spot Assist or Active Blind Spot Assist. Press or on the steering wheel to select the DriveAssist menu. Press ...

    Trip computer "From start" or "From reset"
    The values in the From Start submenu are calculated from the start of a journey, while the values in the From Reset submenu are calculated from the last time the submenu was reset. Press the ...