Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Cleaning the headliner and carpets
    Roof lining: use soft brushes or dry shampoo if it is particularly dirty. Carpets: use carpet and textile cleaners that have been approved and recommended by Mercedes-Benz. ...

    Folding the seat backrest forward
    i Vehicles with memory function: when you fold one or both parts of the rear seat backrest forwards, the respective front seat moves forward slightly, when necessary, in order to avoid conta ...

    Changing batteries
    Batteries are required for the remote control and for the two sets of cordless headphones. WARNING Keep the batteries out of the reach of children. Consult a doctor immediately if a child sh ...