Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    EBD (electronic brake force distribution)
    Observe the "Important safety notes" section. EBD monitors and controls the brake pressure on the rear wheels to improve driving stability while braking. WARNING If EBD has mal ...

    Notes for 4MATIC vehicles
    Vehicles with 4MATIC must not be towed with either the front or the rear axle raised, as doing so will damage the transmission. If the vehicle has transmission damage or damage to the front or ...

    Please bear the following in mind
    The engine oils are matched to the performance of Mercedes-Benz engines and service intervals. You should therefore only use engine oils and oil filters that are approved for vehicles with mai ...