Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Transfer case
    This section is only valid for vehicles with 4- wheel drive (4MATIC). Power is always transmitted to both axles. Performance tests may only be carried out on a 2-axle dynamometer. The brake ...

    Locking and unlocking centrally
    The SmartKey centrally locks/unlocks: • the doors • the trunk lid • the fuel filler flap 1 Locks the vehicle 2 Unlocks the trunk lid 3 Unlocks the vehicle When unlocking, the tur ...

    Engine number
    1 Emission control information plate, including the certification of both federal and Californian emissions standards 2 Engine number (stamped into the crankcase) 3 VIN (on the lower edge of ...