Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Important safety notes
    WARNING When leaving the vehicle, always remove the SmartKey from the ignition lock. Always take the SmartKey with you and lock the vehicle. Do not leave children unsupervised in the vehicle ...

    General information
    The program selector button influences: • the drive program • the AIRMATIC or ABC suspension settings • the engine management Program selector button Program selector button on AMG vehi ...

    View through the camera
    The area behind the vehicle is displayed in a mirror-inverted manner, as in the rear-view mirror. WARNING The rear view camera is only an aid and may display obstacles from a distorted pe ...