Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Notes on care
    Regular care of your vehicle is a condition for retaining the quality in the long term. Use care products and cleaning agents recommended and approved by Mercedes- Benz. WARNING Many cleani ...

    Additives in gasoline
    One of the main problems of poor fuel quality is the forming of deposits that are created during the gasoline combustion process. Mercedes-Benz recommends that you use fuel brands that have the ...

    SPLITVIEW
    SPLITVIEW allows you to simultaneously use different COMAND functions on the frontpassenger side and on the driver's side. Depending on the viewing angle of the display (from the driver's seat ...