Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Instrument cluster
    Selecting the unit of measurement for distance The Display Unit Speed-/Odometer: function allows you to choose whether certain displays appear in kilometers or miles. The selected unit of measurem ...

    Important safety notes
    For reasons of safety, Mercedes-Benz recommends that you drive with the lights switched on even during the daytime. In some countries, operation of the headlamps varies due to legal requirements a ...

    Towing the vehicle with the rear axle raised
    Only possible on vehicles without 4MATIC. When towing your vehicle with the rear axle raised, it is important that you observe the safety instructions The ignition must be switched off if you ...