Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Important safety notes
    In order for the battery to achieve the maximum possible service life, it must always be sufficiently charged. Have the battery checked regularly at a qualified specialist workshop, such as an ...

    Attaching the cargo net
    Cargo net attached behind the C-pillar ► Insert guide rod 2 into retainer 1 in the direction of the arrow. ► Slide guide rod 2 forwards into retainer 1 in the direction of the arro ...

    "Minispare" emergency spare wheel
    The "Minispare" emergency spare wheel can be found in the stowage well under the cargo compartment floor. ► Lift the cargo compartment floor up. ► Take out the jack. ...