Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Warning and display messages in the multifunction display
    •► Activate ATTENTION ASSIST using the onboard computer Symbol 1 appears in the multifunction display. If ATTENTION ASSIST is active, you will be warned no sooner than 20 minutes after ...

    Important safety notes
    You can limit the opening angle of the tailgate. This is possible in the top half of its opening range, up to approximately 4 in (10 cm) before the stop. Make sure there is sufficient cleara ...

    Preparing the vehicle
    Your vehicle may be equipped with:  - TIREFIT kit  - a "Minispare" emergency spare wheel  - a collapsible spare wheel  - MOExtended tires (tires with run-fla ...