Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Vehicle remote closing
    If you forget to lock your vehicle but are no longer in the vicinity of the vehicle, it can be locked for you by the Mercedes-Benz Customer Assistance Center. The vehicle can be locked remotely ...

    Activating/deactivating Blind Spot Assist
    You can use the Blind Spot Assist function to activate or deactivate Blind Spot Assist or Active Blind Spot Assist. Press or on the steering wheel to select the DriveAssist menu. Press ...

    Safety
    Dual-stage front airbags and door-mounted side-impact airbags for the front and rear seats are standard. Optional curtain-type airbags deploy from above the side windows. With Mercedes’ BabySmart ...