Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Closing
    WARNING To prevent possible personal injury, always keep hands and fingers away from the cargo compartment opening when closing the tailgate. Be especially careful when small children are ar ...

    Other status indicators of the navigation system
    • : you have reached the destination or an intermediate destination. • New route......: COMAND is calculating the new route. • Direction of Dest. Off map or Direction of Dest. Off mapped ro ...

    Search & Send
    "Search & Send" is a destination entry service. You can find further information on "Search & Send" in the separate COMAND operating instructions. ...