Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Automatic anti-glare mirrors
    WARNING If incident light from headlamps is prevented from striking the sensor in the rear-view mirror, for instance, by luggage piled too high in the vehicle, the mirror's automatic antigl ...

    Important safety notes
    Do not leave the SmartKey in the cargo compartment. You could otherwise lock yourself out. WARNING When leaving the vehicle, always remove the SmartKey from the ignition lock. Always take t ...

    Driving systems
    Display messages   Level Selection Not Permitted Possible causes/consequences and ► Solutions You cannot change the vehicle level, because: • you are exceeding the permissible speed ...