Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Important safety notes
Consult an authorized Mercedes-Benz Center
if you require information on approved and
recommended tires and wheels for summer
and winter operation. Advice on purchasing
and caring for tires is ...
Important safety notes
Consult an authorized Mercedes-Benz Center
if you require information on approved and
recommended tires and wheels for summer
and winter operation. Advice on purchasing
and caring for tires is ...
General notes
If you cannot lock or unlock the vehicle with
the SmartKey, either the battery in the
SmartKey is discharged, the SmartKey is
faulty or the starter battery is discharged.
•► Check the bat ...