Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Tow-starting (emergency enginestarting)
    Vehicles with automatic transmission must not be started by tow-starting. This could otherwise damage the transmission. ...

    Kilopascal (kPa)
    Metric unit for tire pressure. 6.9 kPa is the equivalent of 1 psi. Another unit for tire pressure is bar. There are 100 kilopascals (kPa) to 1 bar. ...

    Switching on/off
    The steering-wheel heating heats the leather areas of the steering wheel. Make sure that the SmartKey is in position 2 in the ignition lock. To switch on/off: turn the lever in the direc ...