Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Safety
    As it should be, the M-Class is full of standard safety features like an electronic stability system, antilock brakes, traction control, side curtain airbags, and side-impact airbags for the front ...

    Opening
    •► Switch off the engine. •► Remove the SmartKey from the ignition lock. KEYLESS-GO: open the driver’s door. This switches the ignition to position 0, which corresponds to having r ...

    Load index
    Tire data is vehicle-specific and may deviate from the data in the example. In addition to the load bearing index, load index 1 may be imprinted after the letters that identify speed index 6 ( ...