Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Important safety notes
    See the "Important safety notes" section. If ESP® detects that the vehicle is deviating from the direction desired by the driver, one or more wheels are braked to stabilize the veh ...

    Warning displays
    The warning displays show the distance between the sensors and the obstacle. The warning display for the front area is in the instrument cluster. The warning display for the rear area is locat ...

    Cleaning the windows
    WARNING Before cleaning the windshield or wiper blades, switch off the windshield wipers and remove the SmartKey from the ignition lock. On vehicles with KEYLESS-GO, press the Start/Stop but ...