Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Notes on driving
     - If the vehicle is heavily laden, check the tire pressures and correct them if necessary.  - When parking your vehicle, make sure that the tires do not get deformed by the curb or o ...

    Important safety notes
    WARNING It is dangerous to shift the automatic transmission out of parking position P or neutral position N if the engine speed is higher than idle speed. If your foot is not firmly on the ...

    Deactivating/activating ESP®
    Observe the "Important safety notes" section (). WARNING ESP® should not be deactivated during normal driving other than in the circumstances described below. Disabling the syste ...