Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Cleaning the wheels
    Do not use acidic wheel cleaning products to remove brake dust. This could damage wheel bolts and brake components. Do not park the vehicle for an extended period straight after cleaning ...

    Cup holder in the rear seat armrest
    Do not sit on or support your body weight on the rear seat armrest when it is folded down, as you could otherwise damage it. Close the cup holder before folding the rear seat armrest up. Othe ...

    Deleting all music files
    This function deletes all music files from the MUSIC REGISTER. The deletion procedure may take several minutes. In order to prevent malfunctions, do not use COMAND during this period. Select ...