Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Front fog lamps
    Only vehicles with front fog lamps have the fog lamps function. WARNING If you suspect that driving conditions will be foggy, turn the light switch to before you start your journey. O ...

    Deleting all music files
    This function deletes all music files from the MUSIC REGISTER. The deletion procedure may take several minutes. In order to prevent malfunctions, do not use COMAND during this period. Select ...

    Opening
    Switch off the engine. Remove the SmartKey from the ignition lock. KEYLESS-GO: open the driver’s door. This switches the ignition to position 0, which corresponds to having removed the Sma ...