Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Making adjustments in 5 mph (Canada:10 km/h) increments
    ► Briefly press the cruise control lever beyond the pressure point, up 1 for a higher speed or down 2 for a lower speed. The last speed stored is increased or reduced. ...

    Important safety notes
    Observe the "Important safety notes" section. ABS regulates brake pressure in such a way that the wheels do not lock when you brake. This allows you to continue steering the vehic ...

    M+S tires
    At temperatures below 45 °F (+7 °C), use winter tires or all-season tires. Both types of tire are identified by the M+S marking. Only winter tires bearing the snowflake symbol in addition t ...