Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Vehicle Overview
    More than one automaker would like to believe its sport utility vehicle is the “ultimate” example. Mercedes-Benz is taking a step in that direction with the new G500 (G-Class), which evolved from ...

    Preparing the vehicle
    Your vehicle may be equipped with:  - TIREFIT kit  - a "Minispare" emergency spare wheel  - a collapsible spare wheel  - MOExtended tires (tires with run-fla ...

    Exhaust check
    WARNING Inhalation of exhaust gas is hazardous to your health. All exhaust gas contains carbon monoxide (CO), and inhaling it can cause unconsciousness and possible death. Do not run the e ...