Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Engine oil
Vehicles with a diesel particle filter:
If the vehicle is mostly driven for short
distances, it is possible that malfunctions
may occur during the automatic cleaning of
the diesel particle fil ...
Purity
Assuring the purity of DEF is particularly
important with respect to avoiding
malfunctions in the exhaust gas
aftertreatment system.
If DEF is pumped out of the DEF tank, e.g. during repair wor ...
Tachometer
The red band in the tachometer indicates the
engine's overrevving range.
Do not drive in the overrevving range, as
this could damage the engine.
The fuel supply is interrupted to protect th ...
