Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Automatic drive program
    Drive program E (drive program C on AMG vehicles) is characterized by the following: • comfort-oriented engine and automatic transmission settings • optimal fuel consumption resulting from the aut ...

    Slippery road surfaces
    WARNING The outside temperature indicator is not designed to serve as an ice-warning device and is therefore unsuitable for that purpose. Indicated temperatures just above the freezing point ...

    Summer tires
     - Optionally, tires with a maximum speed of over 149 mph (240 km/h) may have "ZR" in the size description depending on the manufacturer (e.g. 245/40 ZR 18). The service specif ...