Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Position of the steering wheel and the driver's seat when the
EASY-ENTRY/EXIT feature is active
The steering wheel tilts upwards and the
driver's seat moves backwards if you:
• remove the SmartKey from the ignition lock
• open the driver's door when the SmartKey
is in the ignition lock ...
Adjusting the angle of the head restraints
WARNING
Vehicles with Rear Seat Entertainment
System: When adjusting the head restraint,
make sure your fingers do not become caught between the head restraint cushion
and the monitor ...
Extending/retracting the rear window
blind
Make sure that the rear window blind can
move freely. Otherwise, the blind or other
objects could be damaged.
The rear window blind is deactivated at
temperatures below -20 °C.
To extend/ ...