Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Important safety notes
    WARNING Only use roof racks approved by Mercedes- Benz for your vehicle model to avoid damage to the vehicle. Follow the manufacturer's installation instructions. Otherwise, an improperly ...

    Checking the battery
    Press the or button. The battery is working properly if battery check lamp 1 lights up briefly If battery check lamp 1 does not light up briefly during the test, the battery is dischar ...

    Problems with the sliding sunroof
    Problem: the sunroof cannot be closed and you cannot see the cause. WARNING   You could be severely or even fatally injured when closing the sliding sunroof with increased closing force ...