Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Low-beam headlamps
    To switch on the low-beam headlamps: turn the SmartKey in the ignition lock to position 2 or start the engine. Turn the light switch to . The indicator lamp on the light switch lights up. ...

    Shift ranges
    Introduction When the automatic transmission is in position D, it is possible to restrict or derestrict the shift range. The shift range selected is shown in the multifunction display. The aut ...

    Driving downhill
    Drive slowly. Do not drive at an angle down steep inclines. Steer into the line of fall and drive with the front wheels aligned straight. Otherwise, the vehicle could slip sideways, tip and ...