Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Important safety notes
    WARNING When leaving the vehicle, always remove the SmartKey from the ignition lock. Always take the SmartKey with you and lock the vehicle. Do not leave children unsupervised in the vehic ...

    Unlocking the trunk (mechanical key
    The trunk lid swings upwards when opened. Therefore, make sure that there is sufficient clearance above the trunk lid. If the trunk cannot be unlocked with the SmartKey or KEYLESS-GO, use th ...

    System self-test
    After you have switched on the ignition, the system carries out a self-diagnosis. WARNING A malfunction in the system has been detected if one of the following conditions occurs: - the indic ...