Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Checking the coolant level
    Only check the coolant level when the vehicle is on a level surface and the engine has cooled down. – Turn the SmartKey to position 2 (Y page 139) in the ignition lock. On vehicles with KEYLES ...

    Using the SmartKey
    The SmartKey must be close to the driver's door handle. - Point the tip of the SmartKey at the driver's door handle. - Press and hold the button until the side windows and the sliding s ...

    Notes on the Operator's Manual
    This Operator's Manual contains a great deal of helpful information. We urge you to read it carefully and familiarize yourself with the vehicle before driving. For your own safety and longer se ...