Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Door control panel
    1 Opens the door 2 Unlocks/locks the vehicle 3 Adjusts the exterior mirrors 4 Selects the exterior mirror, electrically folds the exterior mirrors in/out 5 Opens/closes the side window ...

    Unlocking the driver's door (mechanical key)
    If the vehicle can no longer be unlocked with the SmartKey, use the mechanical key. If you use the mechanical key to unlock and open the driver's door, the anti-theft alarm system will be trigg ...

    Installing new map software
    The digital maps generated by the map software become outdated in the same way as conventional road maps. Optimum route guidance can only be provided by the navigation system in conjunction wi ...