Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Vehicle identification number (VIN)
    The vehicle identification number (VIN) can be found in the following locations: • on the vehicle identification plate • at the lower edge of the windshield In addition to being stamped on th ...

    Using the SmartKey
    The SmartKey must be close to the driver's door handle. Point the tip of the SmartKey at the driver's door handle. Press and hold the button until the side windows and the sliding sunro ...

    Selecting a film/title
    Note Further information on this function is available in the "Video" section. Option 1 Press the button on the remote control and show the menu. Select Video DVD and press the ...