Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    General notes
    When you lock the vehicle, you can simultaneously: • close the side windows • close the sliding sunroof or the panorama roof with power tilt/sliding panel On vehicles with a panorama roof with powe ...

    Checking the coolant level
    Only check the coolant level when the vehicle is on a level surface and the engine has cooled down. Turn the SmartKey to position 2 () in the ignition lock. On vehicles with KEYLESS-GO, press ...

    Important safety notes
    WARNING Severe conditions (e.g. strong air pollution) may require replacement of the filter before its scheduled replacement interval. A clogged filter will reduce the air volume to the interi ...