Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Child-proof locks for the rear doors
    WARNING Children could open a rear door from inside the vehicle. This could result in serious injuries or an accident. Therefore, when children ride in the rear always secure the rear doo ...

    Problems with the rear window defroster
    The rear window defroster has deactivated itself prematurely or cannot be activated. - Switch off any consumers that are not required, e.g. reading lamps or interior lighting. When the battery ...

    Loading a trailer
    - When loading the trailer, make sure that neither the permissible gross weight of the trailer nor the gross vehicle weight are exceeded. The permissible gross vehicle weight is indicated on t ...