Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

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    You require a CR 2025 3 V cell battery. Take the mechanical key out of the SmartKey (). Press mechanical key 2 into the opening in the SmartKey in the direction of the arrow until batte ...

    Activation conditions
    You can activate the HOLD function if: Rthe vehicle is stationary. Rthe engine is running. Rthe driver's door is closed or if your seat belt is fastened. Rthe electric parking brake is released. ...