Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Important safety notes
    DSR is an aid to assist you when driving downhill. It keeps the speed of travel at the speed selected on the on-board computer. The steeper the downhill gradient, the greater the DSR braking eff ...

    Operating the sliding sunroof
    Opening and closing You can continue to operate the sliding sunroof after switching off the engine or removing the SmartKey from the ignition lock. This function is available for up to five minu ...

    Important safety notes
    Have the batteries changed at a qualified specialist workshop. WARNING Batteries contain toxic substances. Swallowing batteries can lead to serious health issues or death. Keep batteries o ...