Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Notes for 4MATIC vehicles
    Vehicles with 4MATIC must not be towed with either the front or the rear axle raised, as doing so will damage the transmission. If the vehicle has transmission damage or damage to the front ...

    Electronic helpers: the new assistance systems in the Mercedes-Benz C-Class
    Adaptive Highbeam Assist. When vehicles are detected ahead of or approaching the vehicle, this system automatically dips the beams and adjusts the range of the headlamps appropriate to the distanc ...

    Setting a speed
    WARNING Keep in mind that it may take a brief moment until the vehicle has made the necessary adjustments. Increase or decrease the set vehicle speed to a value that the prevailing road con ...