Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Overview of transmission positions
    The DIRECT SELECT lever is on the right of the steering column. P Park position with parking lock R Reverse gear N Neutral D Drive The DIRECT SELECT lever always returns to its origina ...

    General notes
    The HOLD function can assist the driver in the following situations:  - when pulling away, especially on steep slopes  - when maneuvering on steep slopes  - when waiting in ...

    Hill start assist
    Hill start assist helps you when pulling away forwards or in reverse on an uphill gradient. It holds the vehicle for a short time after you have removed your foot from the brake pedal. This ...