Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Opening
    You can open the tailgate automatically using the SmartKey or the handle in the tailgate. - Press and hold the button on the SmartKey until the tailgate opens. or - When the tailgate is unl ...

    Starting procedure with the SmartKey
    To start the engine using the SmartKey instead of KEYLESS-GO, pull the Start/Stop button out of the ignition lock. To start a gasoline engine: turn the SmartKey to position 3 in the ignition lo ...

    Additives in gasoline
    One of the major problems with poor quality fuels is the creation of carbon deposits during the combustion process. Mercedes-Benz recommends that you use fuel brands containing additives that prev ...