Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Problems with the seat ventilation
    If one or all of the indicator lamps in the seat ventilation button are flashing, the seat ventilation has switched off automatically. The vehicle's electrical system voltage is too low because ...

    Resetting
    Reset the sliding sunroof if it does not move smoothly. - Turn the SmartKey to position 1 or 2 in the ignition lock. - Raise the sliding sunroof fully at the rear. - Keep the switch pressed ...

    Maximum load rating
    WARNING Do not overload the tires by exceeding the specified load limit as indicated on the Tire and Loading Information placard on the driver's door B-pillar. Overloading the tires can o ...