Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Call priority
    When service calls are active, e.g. Roadside Assistance or MB Info calls, an emergency call can still be initiated. In this case, an emergency call will take priority and override all other ac ...

    Lowering the vehicle
      Turn the crank of the jack counterclockwise until the vehicle is once again standing firmly on the ground.   Place the jack to one side.   Tighten the wheel bolts evenly in a ...

    Cruise control lever
    1 To store the current speed or a higher speed 2 To store the current speed or a lower speed 3 To deactivate cruise control 4 To store the current speed or to call up the last stored speed Wh ...