Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Snow chains
    For safety reasons, Mercedes-Benz recommends that you only use snow chains which have been specially approved for your vehicle by Mercedes-Benz, or are of a corresponding standard of quality. ...

    Downhill gradients
    On long and steep gradients, you must reduce the load on the brakes by shifting early to a lower gear. This allows you to take advantage of the engine braking effect and helps avoid overh ...

    Volume and sound settings
    You will find details on volume and sound settings in the "At a glance" section. WARNING External video sources may have different volumes, which can mean that system messages su ...