Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Pedestrian recognition
    WARNING Pedestrian recognition may be impaired or inoperative if: - pedestrians are partially or entirely obscured by objects, e.g. parked vehicles. - the silhouette of the pedestrian in the N ...

    Calling up a stored setting
    Press and hold the relevant storage position button 1, 2 or 3 until the seat, steering wheel and exterior mirrors are in the stored position. If you release the storage position button, the ...

    Resetting the side windows
    If a side window can no longer be closed fully, you must reset it. - Close all the doors. - Turn the SmartKey to position 1 or 2 in the ignition lock. - Pull the corresponding switch on the doo ...