Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Storing the ball coupling
    WARNING Do not carry the ball coupling in the vehicle interior if it is not secured. Otherwise, you and others could be injured by the ball coupling being thrown around if you: - brake sharply ...

    Releasing the cargo net
    Seat belt reel holder behind the front seats ► Pull belt adjuster 1 upwards in the direction of the arrow to reduce the tension on the tensioning strap. ► Unhook belt hook 2 from car ...

    Activating/deactivating PRE-SAFE® Brake
    PRE-SAFE® Brake is only available in vehicles with DISTRONIC PLUS. Press the or button on the steering wheel to select the DriveAssist menu. Press or to select PRE-SAFE Brake. Pr ...