Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    System self-test
    The indicator lamp illuminates when you: turn the SmartKey to position 1 or 2 in the ignition lock on vehicles with KEYLESS-GO, press the Start/Stop button once or twice If an adult occupa ...

    Cleaning the steering wheel and gear or selector lever
    •► Thoroughly wipe with a damp cloth or use leather care agents that have been recommended and approved by Mercedes- Benz. ...

    Restricting the shift range
    X Press the selector lever to the left towards D–. The automatic transmission shifts down one gear and restricts the shift range to the relevant gear. If the engine exceeds the maximum engine s ...