Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Windows fogged up on the outside
    Switch on the windshield wipers. Activate automatic climate control. You should only select this setting until the windshield is clear again. ...

    Vehicles with automatic transmission
    •► Shift the transmission to position P. Using the SmartKey •► Turn the SmartKey to position 0 in the ignition lock and remove it. The immobilizer is activated.•► Apply the p ...

    Engine oil
    Vehicles with a diesel particle filter: If the vehicle is mostly driven for short distances, it is possible that malfunctions may occur during the automatic cleaning of the diesel particle fil ...