Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Deactivating/activating ESP®
    WARNING Never switch off the ESP when you see the ESP warning lamp flashing in the instrument cluster. In this case proceed as follows:  - When driving off, apply as little throttle ...

    Accepting a call
    If someone calls you when you are in the Telephone menu, a display message appears in the multifunction display, for example: Press the button on the steering wheel to accept an incomin ...

    Wet roads
    WARNING After driving in heavy rain for some time without applying the brakes or through water deep enough to wet brake components, the first braking action may be somewhat reduced. You have ...