Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Activating/deactivating PRE-SAFE® Brake
    PRE-SAFE® Brake is only available in vehicles with DISTRONIC PLUS. Press the or button on the steering wheel to select the DriveAssist menu. Press or to select PRE-SAFE Brake. Pres ...

    Using KEYLESS-GO
    The KEYLESS-GO key must be outside the vehicle. All the doors must be closed. Touch recessed sensor surface 1 on the door handle until the side windows and the sliding sunroof or the panor ...

    Maximum loaded vehicle weight
    The maximum weight is the sum of the curb weight of the vehicle, the weight of the accessories, the total load limit and the weight of the optional equipment installed at the factory. ...