Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Starting procedure with the SmartKey
    To start the engine using the SmartKey instead of KEYLESS-GO, pull the Start/Stop button out of the ignition lock. Turn the SmartKey to position 3 in the ignition lock and release it as so ...

    Preparing the vehicle
    WARNING The wheel and tire size of the emergency spare wheel/spare wheel may differ to that of the damaged wheel. When using an emergency spare wheel/spare wheel the handling characteristic ...

    All-weather tires and winter tires
    Not all tires that have the M+S identification offer the driving characteristics of winter tires. Winter tires have, in addition to the M+S identification, the snow flake symbol on the tire ...