Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Changing the battery
    You require a CR 2025 3 V cell battery. - Take the mechanical key out of the SmartKey. - Press mechanical key 2 into the opening in the SmartKey in the direction of the arrow until battery t ...

    Parking brake
    If you drive on wet roads or dirt-covered surfaces, road salt and/or dirt could get into the parking brake. In order to prevent corrosion and a reduction in the braking power of the parking brake ...

    Restoring the factory settings
    Press the and buttons simultaneously for approximately six seconds until the battery check lamp flashes twice. ...