Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Activating/deactivating ATTENTION ASSIST
    This function is not available in HYBRID vehicles. Press the or button on the steering wheel to select the DriveAssist menu. Press the or button to select Attention Assist. Press . ...

    Inserting the brackets into the loading rail
    – Insert bracket 1 into the center of loading rail 4. – Press release button 2 and push bracket 1 into the desired position in loading rail 4. – Let go of release button 2. – Press lockin ...

    Front-end structure: crumple zone on four levels
    Compared to the previous model series, the Mercedes engineers have further enlarged the deformation zones substantially in the front and rear sections of the new CLS, as well as improving the ener ...