Service for recovering a stolen vehicle

If your vehicle has been stolen:

– Notify the police.
The police will issue a numbered incident report.
– This number will be forwarded to the Mercedes-Benz Customer Assistance Center together with your PIN.
The Mercedes-Benz Customer Assistance Center then attempts to locate the mbrace system. The Mercedes-Benz Customer Assistance Center contacts you and the local law enforcement agency if the vehicle is located. However, only the law enforcement agency is informed of the location of the vehicle.

If the anti-theft alarm system is active for If the anti-theft alarm system is active for longer than 30 seconds, mbrace automatically informs the Mercedes-Benz Customer Assistance Center.

    See also:

    Important notes on tire pressure
    WARNING Should the tire pressure drop repeatedly: • check the tire for foreign bodies. • check whether the wheel is losing air or the valve is leaking. • make sure that only a valve cap ...

    Call priority
    When service calls are active, e.g. Roadside Assistance or MB Info calls, an emergency call can still be initiated. In this case, an emergency call will take priority and override all other active ...

    Important safety notes
    RACE START is only available in AMG vehicles. RACE START enables optimal acceleration from a standing start. The precondition for this is a suitable high-grip road surface. WARNING RACE ...