Service for recovering a stolen vehicle

If your vehicle has been stolen:

– Notify the police.
The police will issue a numbered incident report.
– This number will be forwarded to the Mercedes-Benz Customer Assistance Center together with your PIN.
The Mercedes-Benz Customer Assistance Center then attempts to locate the mbrace system. The Mercedes-Benz Customer Assistance Center contacts you and the local law enforcement agency if the vehicle is located. However, only the law enforcement agency is informed of the location of the vehicle.

If the anti-theft alarm system is active for If the anti-theft alarm system is active for longer than 30 seconds, mbrace automatically informs the Mercedes-Benz Customer Assistance Center.

    See also:

    Activating/deactivating the acoustic locking verification signal
    If you activate the Acoustic Lock Feedb. function, an audible signal sounds depending on the vehicle's date of manufacture: • when locking or • once when unlocking and three times when loc ...

    Cleaning instructions
    Do not touch the COMAND display. The display has a very sensitive high-gloss surface; there is a risk of scratching. If you have to clean the screen, however, use a mild cleaning agent and a ...

    Problems with the transmission
    Problem Possible causes/consequences and - Solutions The transmission has problems shifting gear. The transmission is losing oil. •► Have the transmission checked at ...