Problems with the SmartKey
Problem | Possible causes/consequences and Solutions |
You cannot lock or unlock the vehicle using the SmartKey. | The SmartKey battery is discharged or nearly discharged. Try again to lock/unlock the vehicle using the remote control function of the SmartKey. Point the tip of the SmartKey at the driver's door handle from close range and press the / button. If this does not work: Check the SmartKey battery and replace it if necessary. Lock or unlock the vehicle using the mechanical key. |
The SmartKey is faulty. Lock or unlock the vehicle using the mechanical key. Have the SmartKey checked at a qualified specialist workshop. |
|
You can no longer lock or unlock the vehicle using KEYLESS-GO. | There is interference from a powerful source of radio waves. Lock/unlock the vehicle using the remote control function of the SmartKey. Point the tip of the SmartKey at the driver's door handle from close range and press the / button. |
There is a malfunction with KEYLESS-GO. Lock/unlock the vehicle using the remote control function of the SmartKey. Point the tip of the SmartKey at the driver's door handle from close range and press the / button. Have KEYLESS-GO checked at a qualified specialist workshop. If this does not work: Check the SmartKey battery and replace it if necessary. Lock or unlock the vehicle using the mechanical key. |
|
You have lost a SmartKey. | Have the SmartKey
deactivated at a qualified specialist workshop. Report the loss immediately to the vehicle insurers. If necessary, have the locks changed as well. |
You have lost the mechanical key. | Report the loss
immediately to the vehicle insurers. If necessary, have the locks changed as well. |
The engine cannot be started using the SmartKey. | The on-board voltage is too low. Switch off non-essential consumers, e.g. seat heating or interior lighting, and try to start the engine again. If this does not work: Check the starter battery and charge it if necessary. or Jump-start the vehicle. or Consult a qualified specialist workshop. |
The engine cannot be started using the SmartKey. | The steering lock is mechanically blocked. Remove the SmartKey and reinsert it into the ignition lock. While doing this, turn the steering wheel in both directions. |
The engine cannot be started using KEYLESS-GO. The SmartKey is in the vehicle. | A door is open. Therefore, the SmartKey cannot be detected as
easily. Close the door and try to start the vehicle again. |
There is interference from a powerful source of radio waves. Start your vehicle with the SmartKey in the ignition lock. |
See also:
Total load limit
Rated cargo and luggage load plus
68 kilograms (150 lbs) times the vehicle's
designated seating capacity. ...
Setting the compass
Determine your position using the following zone maps.
North America zone map
South America zone map
Press a round pin into opening 3() for approximately three seconds.
The currently ...
Turn signal lamps/side marker lamps
► Switch off the lights.
► Open the hood.
► Turn bulb holder 1 (WY 5 W)/2 (3457A)
counter-clockwise and pull it out.
► Remove the bulb from bulb holder 1/2.
► Inse ...