General notes

If you cannot lock or unlock the vehicle with the SmartKey, either the battery in the SmartKey is discharged, the SmartKey is faulty or the starter battery is discharged.
- Check the battery in the SmartKey and replace it if necessary.
- Unlock the driver's door using the mechanical key.
- Lock the vehicle using the mechanical key.
- Have the starter battery and the battery contacts checked at a qualified specialist workshop.

If the SmartKey is faulty, contact Roadside Assistance or a qualified specialist workshop.

    See also:

    Cleaning the headliner and carpets
    – Headliner: use a soft brush or a cleaning agent recommended and approved by Mercedes-Benz to remove heavy soiling. – Carpets: use the carpet and textile cleaning agents recommended and appr ...

    Problems with the sliding sunroof
    Your vehicle may be equipped with a sliding sunroof or a panorama roof with power tilt/sliding panel. In the following section, the term "sliding sunroof" refers to both types of sli ...

    Cleaning the wheels
    Do not use acidic wheel cleaning products to remove brake dust. This could damage wheel bolts and brake components. Do not park the vehicle for an extended period straight after cleaning it, ...