Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Overview of occupant safety
    In this section, you will learn the most important facts about the restraint system components of the vehicle. The restraint system consists of: - seat belts - child restraint systems - ...

    Making adjustments in 1 mph (Canada:

    1 km/h) increments
    Briefly press the cruise control lever to the pressure point, up 1 for a higher speed or down 2 for a lower speed. The last speed stored is increased or reduced. ...

    Applying automatically
    Your vehicle's electric parking brake is automatically applied if DISTRONIC PLUS or the HOLD function bring the vehicle to a standstill, or are engaged to keep the vehicle stationary. In addit ...