Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
See also:
Adjusting the head restraints manually
Adjusting the head restraint height
The head restraints must only
be removed
at a qualified specialist workshop.
Mercedes-Benz recommends that you use
a Mercedes-Benz Center for this purpose. ...
Genuine Mercedes-Benz parts
All Mercedes-Benz Centers maintain a supply
of genuine Mercedes-Benz parts for
necessary service and repair work. In
addition, strategically located parts delivery
centers provide for quick and re ...
Important safety notes
Consult an authorized Mercedes-Benz Center if you require information on approved
and recommended tires and wheels for summer and winter operation. Advice on purchasing
and caring for tires is als ...