Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Active Lane Keeping Assist
    Important safety notes Active Lane Keeping Assist monitors the area in front of your vehicle by means of a camera at the top of the windshield. Active Lane Keeping Assist detects lane markings ...

    Weight of optional extras
    The combined weight of those optional extras that weigh more than the replaced standard part and more than 2.3 kilograms (5 lbs). These optional extras, such as highperformance brakes, level co ...

    Vehicle level
    Important safety notes Your vehicle regulates its height automatically. All-round self-leveling ensures the best possible suspension and constant ground clearance, even with a laden vehicle. W ...