Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Cup holder in the front-compartment center console
    You can remove the cup holder to clean it. Clean with clear, lukewarm water only. To open: press marking 1. To remove: slide catch 2 back and pull the cup holder upwards. To insert: insert ...

    Preparing the vehicle
    WARNING The wheel and tire size of the emergency spare wheel/spare wheel may differ to that of the damaged wheel. When using an emergency spare wheel/spare wheel the handling characteristics ...

    Direction of rotation
    Tires with a specified direction of rotation have additional benefits, e.g. if there is a risk of hydroplaning. You will only gain these benefits if the correct direction of rotation is mainta ...