Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Notes on using climate control
    Below, you can find a number of notes and recommendations to help you use climate control optimally. • Activate climate control using the rocker switch. The indicator lamp in the rocker sw ...

    Rear-view mirror
    Rear-view mirror (manual anti-glare) anti-glare mode: flick anti-glare switch 1 forwards or back. ...

    Cleaning the wheels
    Do not use acidic wheel cleaning products to remove brake dust. This could damage wheel bolts and brake components. Do not park the vehicle for an extended period straight after cleaning it, pa ...