Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Vehicle data
    For the specified vehicle data, please note that: The heights specified may vary due to: - tires - load - condition of the suspension - optional equipment Missing values were not avai ...

    Setting the EASY-ENTRY/EXIT feature
    WARNING Make sure that nobody can become trapped when you activate the EASY-ENTRY/EXIT feature. If there is a risk of entrapment by the steering column, move the steering wheel adjustment ...

    Important safety notes
    Your vehicle may be equipped with a sliding sunroof or a panorama roof with power tilt/ sliding panel. In the following section, the term "sliding sunroof" refers to both types of sl ...