Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Ride & Handling
    In its V-8 E550 guise, the E-Class offers unrivaled ride quality, the sort that even its $60,000 peers can't match. Absent the sedan's available Airmatic adaptive air suspension, the E350 wagon ge ...

    Using the rear center seat belt
    If the left-hand rear seat backrest is folded down and back up again, the rear center seat belt may lock. The seat belt can then not be pulled out. To release the rear center seat belt:pull o ...

    Lane Tracking package
    General notes The Lane Tracking package consists of Blind Spot Assist and Lane Keeping Assist ...