Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Displaying navigation instructions
    In the Navi menu, the multifunction display shows navigation instructions. For more information, see the separate operating instructions. – Switch on COMAND (see the separate operating instru ...

    Checking the battery
    Press the or button. The battery is working properly if battery check lamp 1 lights up briefly If battery check lamp 1 does not light up briefly during the test, the battery is discha ...

    Hiding a service message
    Press the or button on the steering wheel. ...