Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes(1-800-367-6372) (USA)

1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Safety & Features
    As of this writing, neither the National Highway Traffic Safety Administration nor the Insurance Institute for Highway Safety has tested the E-Class wagon. (IIHS has tested the E-Class sedan, but ...

    Important safety notes
    The EASY-ENTRY/EXIT feature makes getting in and out of your vehicle easier. You can activate and deactivate the EASYENTRY/EXIT feature in the on-board computer. WARNING You must make sure no ...

    Important notes on use
    To function properly, BlueTEC exhaust gas aftertreatment must be operated with the reducing agent DEF. Adding DEF is one of the tasks performed during maintenance. Under normal operating condi ...