Resetting the NECK-PRO head restraints requires a lot of strength. If you have difficulty resetting the NECK-PRO head restraints, have this work carried out at a qualified specialist workshop, e.g. an authorized Mercedes-Benz Center.

► Tilt the top of the NECK-PRO head restraint cushion forwards in the direction of arrow 1.
► Push the NECK-PRO head restraint cushion down in the direction of arrow 2 as far as it will go.
► Firmly push the NECK-PRO head restraint cushion back in the direction of arrow 3 until the cushion engages.
► Repeat this procedure for the second NECK-PRO head restraint.