Service for recovering a stolen vehicle

If your vehicle has been stolen:

  • Notify the police. The police will issue a numbered incident report.
  • This number will be forwarded to the Mercedes-Benz Customer Assistance Center together with your PIN. The Mercedes-Benz Customer Assistance Center then attempts to locate the mbrace system. The Mercedes-Benz Customer Assistance Center contacts you and the local law enforcement agency if the vehicle is located. However, only the law enforcement agency is informed of the location of the vehicle.

automatically informs the Mercedes-Benz Customer Assistance Center. If the anti-theft alarm system is active for longer than 30 seconds, mbrace automatically informs the Mercedes-Benz Customer Assistance Center.

    See also:

    Important safety notes
    See the "Important safety notes" section If ESP® detects that the vehicle is deviating from the direction desired by the driver, one or more wheels are braked to stabilize the vehicle ...

    Downloading destinations in COMAND
    Information on the components and operating principles of COMAND can be found in the separate COMAND operating instructions. You can only use the Destination Download function if the vehicle ...

    Correct driver's seat position
    Observe the safety guidelines on seat adjustment •► Check whether you have adjusted seat = properly. Electrical seat adjustment (Y page 100) When adjusting the seat, make sure:   ...