Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Important safety notes
    When loading the vehicle, make sure that you do not stack the load in the cargo compartment higher than the lower edge of the side windows. Do not place heavy objects on top of the cargo compar ...

    Instrument cluster
    Selecting the unit of measurement for distance This function is only available in Canada. The Display unit Speedometer/ Odometer function allows you to choose whether certain displays appear in ...

    Gasoline
    Fuel grade You should only refuel with unleaded premium-grade gasoline as this avoids damaging the catalytic converter. If engine running problems are apparent, have the cause checked immediat ...