Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Stowage compartments in the front
    Glove box ► To open: pull handle 1 and open glove box flap 2. ► To close: fold glove box flap 2 upwards until it engages. The glove box can only be locked and unlocked using ...

    Checking the vehicle and trailer weight
    - To check that the weights of the towing vehicle and the trailer comply with the maximum permissible values, have the vehicle/trailer combination (including the driver, passengers, and cargo ...

    Trunk emergency release (Sedan)
    You can open the trunk lid from inside the vehicle with the emergency release button. Briefly press emergency release button 1. The trunk lid unlocks and opens. The trunk lid can be unlocked ...