General notes

If you cannot lock or unlock the vehicle with the SmartKey, either the battery in the SmartKey is discharged, the SmartKey is faulty or the starter battery is discharged.

replace it if necessary. Check the battery in the SmartKey and replace it if necessary.
mechanical key. Unlock the driver's door using the mechanical key.
Lock the vehicle.
contacts checked at a qualified specialist Have the starter battery and the battery contacts checked at a qualified specialist workshop.

If the SmartKey is faulty, contact Roadside Assistance or a qualified specialist workshop.

    See also:

    Deactivating/activating ESP®
    Observe the "Important safety notes" section. WARNING   ESP® should not be deactivated during normal driving other than in the circumstances described below. Disabling the s ...

    Unlocking and opening doors from the inside
    Only open the door when the traffic situation permits. If the vehicle was previously locked with the SmartKey or with KEYLESS-GO, opening the vehicle from the inside will activate the antitheft ala ...

    Vehicles with a TIREFIT kit
    ► Lift the cargo compartment floor up. 1 Jack 2 Towing eye 3 Ratchet wrench 4 Alignment bolt 5 Fuse allocation chart 6 Folding wheel chock 7 Lug wrench ...