Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Center console, upper section
    Vehicles with the Off-Road Pro engineering package 1 Audio system/COMAND; see separate operating instructions 2 Hazard warning lamps 3 Indicator lamp 4 Seat heating 5 Seat ventila ...

    Locking the vehicle
    If the vehicle can no longer be locked with the SmartKey, you can lock it by taking the following steps. ► Close the front-passenger door, the rear door on the front-passenger side and the ...

    Vehicle
    Display messages Possible causes/consequences and •► Solutions Shift to 'P' or 'N' to Start Engine You have attempted to start the engine with the transmission in position R ...