Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Important safety notes
    PARKTRONIC is only available in Canada. WARNING The PARKTRONIC is a supplemental system. It is not intended to, nor does it replace, the need for extreme care. The responsibility during pa ...

    Introduction
    The Settings menu can be used for: • restoring the factory settings • changing the instrument cluster settings • changing the time/date settings • changing the light settings • changing the veh ...

    General notes
    The LOW RANGE off-road gear assists you in driving off-road and when fording. When LOW RANGE is engaged, the engine’s performance characteristics and the gearshifting characteristics of the automa ...