Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    NECK-PRO head restraints
    The NECK-PRO head restraints increase protection to the driver's and front passenger's head and neck. To this end, the NECK-PRO head restraints on the driver's and front-passenger seat ...

    Requirements for a Bluetooth® connection
    You can connect mobile phones and notebooks to COMAND. To do so, the following conditions need to be met: • Bluetooth®-capable devices, e.g. mobile phones, must comply with a certain profile ...

    Standard display
    •► Press and hold the button on the steering wheel until the Trip menu with odometer 1 and trip odometer 2 is shown. ...