Problems with Night View Assist Plus

Problem Possible causes/consequences and - Solutions
The picture quality of Night View Assist Plus has deteriorated. The windshield wipers are smearing the windshield.

•► Replace the wiper blades.

The windshield is smeared after the vehicle has been cleaned in a car wash.

•► Clean the windshield.

There is windshield chip damage in the camera's field of vision.

•► Replace the windshield.

The windshield is fogged up on the inside.

•► Defrost the windshield.

The windshield is iced up.

•► De-ice the windshield.

There is dirt on the inside of the windshield.

•► Clean the inside of the windshield
    See also:

    Recovering a vehicle that has become stuck
    Pull away smoothly, slowly, and in a straight line when pulling out a vehicle that has become stuck. Excessive tractive power could damage the vehicles. If the drive wheels have become stu ...

    Call priority
    When service calls are active, e.g. Roadside Assistance or MB Info calls, an emergency call can still be initiated. In this case, an emergency call will take priority and override all other active ...

    Cleaning the headliner and carpets
    – Headliner: use a soft brush or a cleaning agent recommended and approved by Mercedes-Benz to remove heavy soiling. – Carpets: use the carpet and textile cleaning agents recommended and appr ...