Reporting safety defects

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA, LLC.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to: http://www.safercar.gov; or write to:

Administrator, NHTSA Headquarters, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590.

You can also obtain additional information about vehicle safety from: http://www.safercar.gov.

    See also:

    Cleaning the seat covers
    Do not use microfiber cloths to clean genuine leather, artificial leather or Alcantara® covers. If used often, these can damage the cover. Observe the following when cleaning: • clean genuine ...

    Detaching and storing the cargo net
    Detach guide rod 2 from bracket 1 (). Press the red button on the upper and lower guide rods. Fold the cargo net and roll it up. Close the two Velcro fasteners on the cargo net holder. ...

    General information
    The program selector button influences: • the drive program • the AIRMATIC or ABC suspension settings • the engine management Program selector button Program selector button on AMG vehi ...