Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Socket in the rear-compartment center console
    Pull cover 2 out by its top edge. X Lift up the cover of socket 1. ...

    Folding the rear seat backrest back
    •► Move the driver's or front-passenger seat forward if necessary. ! Make sure that the seat belt does not become trapped when folding the rear seat backrest back. Otherwise, it could b ...

    Inserting a CD/DVD
    The CD/DVD drive is located in the center behind the front seats. 1 Disc slot 2 Eject button The CD/DVD drive is a single disc drive. If there is already a disc inserted, this must be eje ...