Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to

contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Making adjustments in 5 mph (Canada:10 km/h) increments
    ► Briefly press the cruise control lever beyond the pressure point, up 1 for a higher speed or down 2 for a lower speed. The last speed stored is increased or reduced. ...

    Locking and unlocking centrally
    The SmartKey centrally locks/unlocks: • the doors • the trunk lid • the fuel filler flap 1 Locks the vehicle 2 Unlocks the trunk lid 3 Unlocks the vehicle When unlocking, the tur ...

    Cruise control lever
    Cruise control lever 1 To store the current speed or a higher speed 2 To store the current speed or a lower speed 3 To deactivate DISTRONIC PLUS 4 To store the current speed or to call up the la ...