Problems with fuel and the fuel tank

Problem Possible causes/consequences and Solutions
Fuel is leaking from the vehicle. fireThe fuel line or the fuel tank is defective. Risk of explosion or fire

The fuel line or the fuel tank is defective.

position 0 in the ignition lock immediately and remove it. Turn the SmartKey to position 0 in the ignition lock immediately and remove it.
under any circumstances. Do not restart the engine under any circumstances.
specialist workshop. Consult a qualified specialist workshop.
The fuel filler flap cannot be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
the mechanical key. Unlock the vehicle using the mechanical key.
Manually unlock the fuel Open the trunk lid.
filler flap using the emergency release Manually unlock the fuel filler flap using the emergency release
The fuel filler flap is unlocked, but the opening mechanism is jammed.
specialist workshop. Consult a qualified specialist workshop.
    See also:

    Activating/deactivating the acoustic locking verification signal
    If you activate the Acoustic Lock Feedb. function, an audible signal sounds depending on the vehicle's date of manufacture: • when locking or • once when unlocking and three times when loc ...

    KEYLESS-GO
    General information Vehicles with KEYLESS-GO are equipped with a SmartKey featuring an integrated KEYLESSGO function and a detachable Start/Stop button. The Start/Stop button must be inserted into ...

    Locking the vehicle (mechanical key)
    If the vehicle can no longer be locked with the SmartKey, use the mechanical key. •► Open the driver's door.•► Close the front-passenger door, the rear doors and the trunk lid/tailgat ...