General notes

If you cannot lock or unlock the vehicle with the SmartKey, either the battery in the SmartKey is discharged, the SmartKey is faulty or the starter battery is discharged.

SmartKey and replace it if necessary. Check the battery in the SmartKey and replace it if necessary.
mechanical key. Unlock the driver's door using the mechanical key.
mechanical key. Lock the vehicle using the mechanical key.
battery contacts checked at a qualified specialist workshop. Have the starter battery and the battery contacts checked at a qualified specialist workshop.

If the SmartKey is faulty, contact Roadside Assistance or a qualified specialist workshop.

    See also:

    Resetting to factory settings
    For safety reasons, the Daytime Running Lights: function in the Lights submenu is only reset when the vehicle is stationary. – Press the or button on the steering wheel to select the Setting ...

    Vehicle identification plate with vehicle identification number (VIN) and paint code number
    Open the driver's door. You will see vehicle identification plate 1. Example: vehicle identification plate (USA only) 2 VIN 3 Paint code Example: vehicle identification plate (Canada onl ...

    Adjusting the seats in the second andthird rows
    Important safety notes WARNING   Never travel in a moving vehicle with the seat backrest in an excessively reclined position as this can be dangerous. You could slide under the seat bel ...