Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Useful information
    This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences ...

    Rejecting or ending a call
    Press the button on the steering wheel. If you are not in the Tel menu, you can still reject or end a call. ...

    Sunblinds on the rear side windows
    To extend: pull the roller sunblind out by tab 1 and hook it onto retainers 2 at the top of the window. Always guide the roller sunblind by hand. Do not let it snap back suddenly as this ...