Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Active Blind Spot Assist
    Important safety notes Active Blind Spot Assist uses a radar sensor system to monitor the side areas of your vehicle which are in back of the driver. A warning display in the exterior mirrors d ...

    Adjusting the backrest angle (2nd rowof seats)
    WARNING   The seat belt only offers its intended protection when the seat backrest is in a nearly vertical position and the occupant is sitting upright. The seat backrest and seat belt ...

    Showing/hiding the menu
    To show: press the button on the remote control. or Select Menu while the navigation menu is shown and press the button to confirm. To hide: press the button and confirm Full Scre ...