Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes(1-800-367-6372) (USA)

1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Service for recovering a stolen vehicle
    If your vehicle has been stolen: ► Notify the police. The police will issue a numbered incident report. ► This number will be forwarded to the Mercedes-Benz Customer Assistance C ...

    The mbrace system
    The mbrace system provides different services, e.g.: • automatic and manual emergency call • Roadside Assistance call • MB Info call To adjust the volume during an mbrace call, proceed a ...

    AUX jacks
    An external video source (video AUX) can be connected to COMAND via the media interface using the AUX jacks in the glove box. In vehicles with a rear view camera, the video AUX jack cannot b ...