Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes(1-800-367-6372) (USA)

1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    GAWR (Gross Axle Weight Rating)
    The GAWR is the maximum permissible axle weight. The actual load on an axle must never exceed the gross axle weight rating. The gross axle weight rating can be found on the vehicle identificat ...

    Releasing automatically
    Your vehicle's electric parking brake is automatically released if all of the following conditions are met: - the engine is running. - the transmission is in position D or R. - the seat belt ha ...

    Vehicles with manual transmission
    •► Shift to either first gear or reverse gear R.•► Turn the SmartKey to position 0 in the ignition lock and remove it. The immobilizer is activated.•► Apply the parking brake f ...