Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes(1-800-367-6372) (USA)

1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Service for recovering a stolen vehicle
    If your vehicle has been stolen: Notify the police. The police will issue a numbered incident report. This number will be forwarded to the Mercedes-Benz Customer Assistance Center together wi ...

    Flat tire
    The "Breakdown assistance" section contains information and notes on how to deal with a flat tire. It also provides instructions on changing a wheel or mounting the spare wheel/emerg ...

    Vehicle identification plate withvehicle identification number (VIN)and paint code number
    ► Open the driver's door. You will see vehicle identification plate 1. Example: vehicle identification plate (USA only) 2 Paint code 3 VIN Example: vehicle identification plate (Can ...