Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes(1-800-367-6372) (USA)

1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Problems with the occupant classification system
    Problem Possible causes/consequences and Solutions The indicator lamp illuminates and remains illuminated. The person on the front-passenger seat: • has the weight of ...

    Switching the automatic locking feature on/off
    You can use this function to activate or deactivate the automatic central locking feature. If the automatic locking feature is activated, your vehicle will lock centrally from a speed of appro ...

    Roadside Assistance button
    ► Open the stowage compartment under the armrest. ► Press and hold Roadside Assistance button 1 for more than two seconds. This initiates a call to the Mercedes-Benz Customer Assi ...