Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Crash-responsive emergency lighting
    The interior lighting is activated automatically if the vehicle is involved in an accident. - To switch off the crash-responsive emergency lighting: press the hazard warning lamp button. or - ...

    Telescopic rod
    The telescopic rod can be used to secure the load against the rear seats to prevent it from moving around. ► Insert one mounting element 2 into each loading rail. ► Turn mounting el ...

    Position of the steering wheel fordriving
    The steering wheel is moved to the last selected position when: • the driver's door is closed. • you insert the SmartKey into the ignition lock. or • you press the Start/Stop button once on veh ...