Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Load index
    In addition to the load bearing index, the load index may also be imprinted on the sidewall of the tire. This specifies the load bearing capacity more precisely. ...

    Checking the coolant level
    Only check the coolant level when the vehicle is on a level surface and the engine has cooled down. ► Turn the SmartKey to position 2 in the ignition lock. On vehicles with KEYLESS-GO, ...

    Folding the rear seat backrest forward
    Fully insert the backrest head restraints (). Move the driver's or front-passenger seat forward if necessary. Pull left-hand or right-hand release handle 2 of the seat backrest forwards. ...