Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Sunblinds on the rear side windows
    •► To extend: pull the roller sunblind out by tab 1 and hook it onto retainers 2 at the top of the window. ! Always guide the roller sunblind by hand. Do not let it snap back suddenly as ...

    Automatic transmission
    WARNING   It is dangerous to shift the automatic transmission out of parking position P or neutral position N if the engine speed is higher than idle speed. If your foot is not firmly o ...

    COMAND APS standard on G 500
    All G 500 model versions feature the COMAND APS infotainment system with a built-in six-disc DVD changer. The system's specification includes hard-disc navigation with a tracking function outside ...