Vehicle remote closing

If you forget to lock your vehicle but are no longer in the vicinity of the vehicle, it can be locked for you by the Mercedes-Benz Customer Assistance Center.

The vehicle can be locked remotely up to four days after the ignition was last switched off.

  • Contact the following service hotlines:

USA: Mercedes-Benz Customer Assistance Center under 1-800-FORMERCedes( 1-800-367-6372) or 1-888-990-9007

Canada: Customer Service at 1-888-923-8367

You will be asked for your PIN. The next time you are in your vehicle and switch on the ignition, the Tele Aid Doors locked by remote control message appears in the multifunction display.

Alternatively, the vehicle can also be locked via the Internet or an iPhone in the "Owners Online" section using your ID number and password.

network is available and data connection is possible. The vehicle valet locking feature is available when the relevant mobile phone network is available and data connection is possible.

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