System self-test

After you have switched on the ignition, the system carries out a self-diagnosis.

WARNING WARNING

A malfunction in the system has been detected if one of the following conditions occurs:

  • the indicator lamp in the SOS button does not light up during the system self-diagnosis.
  • the indicator lamp in the Roadside Assistance button does not light up during the system self-diagnosis. Roadside Assistance button does not light up during the system self-diagnosis.
  • The indicator lamp in the information button does not light up during self-diagnosis of the system. information button does not light up during self-diagnosis of the system.
  • the indicator lamp in the SOS button, information button continues to Roadside Assistance button or be lit red after the system self-diagnosis. information button continues to be lit red after the system self-diagnosis.
  • The Tele Aid Inoperative or Tele Aid Not Activated message appears in the multifunction display after the system selftest.

If a malfunction is indicated as outlined above, the system may not operate as expected. In the event of an emergency, assistance must be summoned by other means.

Have the system checked at the nearest authorized Mercedes-Benz Center or contact the following service hotlines:

  • USA: Mercedes-Benz Customer Assistance Center under
    1-800-FOR-MERCedes(1-800-367-6372) or 1-888-990-9007
  • Canada: Customer Service at 1-888-923-8367
    See also:

    Overview of Tire Quality Grading Standards
    The Uniform Tire Quality Grading is a U.S. Government requirement. Their purpose is to provide drivers with consistent and reliable information regarding tire performance. Tire manufacturers are ...

    Vehicle remote opening
    If you have unintentionally locked your vehicle (e.g. the SmartKey is still in the vehicle) and a replacement SmartKey is not available, the vehicle can be opened by a Mercedes-Benz Customer Assis ...

    Notes for 4MATIC vehicles
    Vehicles with 4MATIC must not be towed with either the front or the rear axle raised, as doing so will damage the transmission. If the vehicle has transmission damage or damage to the fron ...