Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Notes
    The vehicle tool kit can be found in the stowage well under the cargo compartment floor. Vehicles are not equipped with the tools needed to change a wheel when they leave the factory, e.g. jac ...

    Opening/closing automatically from the inside
    WARNING Maintain sight of the area around the rear of the vehicle while operating the trunk lid with the door mounted switch. Monitor the closing procedure carefully to make sure no one is in ...

    Stowage compartments
    Important safety notes WARNING   To help avoid personal injury during a collision or sudden maneuver, exercise care when storing objects in the vehicle. Put luggage or cargo in the carg ...