Problems with your vehicle

If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to contact an authorized Mercedes-Benz Center immediately to have the problem diagnosed and rectified. If the problem is not resolved to your satisfaction, please discuss the problem again with a Mercedes-Benz Center or contact us at one of the following addresses.

In the USA

Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350

In Canada

Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9

    See also:

    Child-proof locks for the rear doors
    WARNING Children could open a rear door from inside the vehicle. This could result in serious injuries or an accident. Therefore, when children ride in the rear always secure the rear doors ...

    Important safety notes
    WARNING   The following factors increase the risk of accidents: • Excessive speed, especially in turns • Wet and slippery road surfaces • Following another vehicle too closely The ...

    Headlamps fogged up on the inside
    The headlamps may fog up on the inside if there is high atmospheric humidity. Drive with the headlamps switched on. The level of moisture diminishes, depending on the length of the journey an ...