Roadside Assistance

The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.

1-800-FOR-MERCedes(1-800-367-6372) (USA)
1-800-387-0100 (Canada)

For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.

    See also:

    Vehicle remote opening
    If you have unintentionally locked your vehicle (e.g. the SmartKey is still in the vehicle) and a replacement SmartKey is not available, the vehicle can be opened by a Mercedes-Benz Customer Assis ...

    The windshield wipers are obstructed
    Leaves or snow, for example, may be obstructing the windshield wiper movement. The wiper motor has been deactivated. For safety reasons, you should remove the SmartKey from the ignition lock. ...

    Operating the front roller sunblind
    WARNING When opening or closing the front roller sunblind, make sure no one is in danger of being injured by the opening or closing procedure. The front roller sunblind is equipped with ...