Roadside Assistance
The Mercedes-Benz Roadside Assistance Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside Assistance Hotline are answered by our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372) (USA)
1-800-387-0100 (Canada)
For additional information, refer to the Mercedes-Benz Roadside Assistance Program brochure (USA) or the "Roadside Assistance" section in the Service and Warranty booklet (Canada). You will find both in your vehicle literature portfolio.
In accordance with standard program guidelines, Roadside Assistance provides vehicle service up to a reasonable distance from the next paved road. We will make every effort to assist in a breakdown situation.
However, the accessibility of your vehicle will be determined by our authorized Mercedes- Benz Service technician or the tow service provider on a case-by-case basis.
Additional charges may be applicable for a breakdown location determined not to be a reasonably accessible roadside location as determined by our authorized technician and tow service provider.
See also:
EBD (electronic brake force
distribution)
Observe the "Important safety notes"
section
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking.
WARNING
If EBD has malfu ...
Using the phone book and address book
The COMAND phone book is an extract of
those entries from the address book which
contain at least one telephone number.
The address book organizes and stores
entries that are entered from diffe ...
Notes for 4MATIC vehicles
Vehicles with 4MATIC must not be towed with either the front or the rear axle
raised, as doing so will damage the transmission.
If the vehicle has transmission damage or damage to the front or r ...