Call priority
When service calls are active, e.g. Roadside Assistance or MB Info calls, an emergency call can still be initiated. In this case, an emergency call will take priority and override all other active calls.
The indicator lamp of the respective button flashes until the call is ended. An emergency call can only be terminated by the Mercedes- Benz Customer Assistance Center. All other calls can be ended by pressing the button on the multifunction steering wheel or the corresponding button for ending a telephone call on COMAND.
If an mbrace call is initiated, audio output is muted. The mobile phone is no longer connected to COMAND. However, if you want to use your mobile phone, we recommend that you do this only when the vehicle is stationary and in a safe location.
Information on the components and operating principles of COMAND can be found in the separate COMAND operating instructions.
You can only use the Destination Download function if the vehicle is equipped with a navigation system.
Destination Download gives you access to a database with over 15 million points of interest (POIs)/important destinations that can be downloaded onto the navigation system of your vehicle. If you know the destination, you can download the address or obtain the location of points of interest (POIs)/important destinations in the surrounding area.
You are prompted to confirm route guidance to the address entered.
► Select Yes with the 3 or 2 buttons
on COMAND.
► Press the OK button on COMAND to
confirm.
The system calculates the route and subsequently starts the route guidance with the address entered.
If you select No, the address can be stored in the address book.
The Destination Download function is available if the corresponding mobile phone network is available and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package and cannot be purchased separately.
You can also use the Route Assistance function if your vehicle is not equipped with a navigation system.
Within the framework of this service, you receive a professional and reliable form of navigation support without having to leave your vehicle.
The customer service representative determines a suitable driving route based on your current vehicle position and the desired destination and guides you live through the current sections of the route.
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